PHP Startup: Unable to load dynamic library

[katherynliza]

[26-Jul-2017 14:47:09 UTC] PHP Warning: PHP Startup: Unable to load dynamic library '/opt/cpanel/ea-php56/root/usr/lib64/php/modules/mysqlnd_mysqli.s' - /opt/cpanel/ea-php56/root/usr/lib64/php/modules/mysqlnd_mysqli.s: cannot open shared object file: No such file or directory in Unknown on line 0
[26-Jul-2017 14:47:09 UTC] PHP Warning: Module 'iconv' already loaded in Unknown on line 0
[26-Jul-2017 14:47:09 UTC] PHP Warning: Module 'mysqlnd' already loaded in Unknown on line 0
[26-Jul-2017 14:47:09 UTC] PHP Warning: Module 'mysql' already loaded in Unknown on line 0

 

[JacobPerkins]

You have a php.ini file calling modules that don't exist. Find those modules ( mysqlnd_mysqli.s ) listed in a php.ini, and fix / remove them.

 

[katherynliza]

This is my php.ini

allow_url_fopen = On
allow_url_include = On
asp_tags = Off
display_errors = On
enable_dl = On
file_uploads = On
max_execution_time = 300
max_input_time = -1
max_input_vars = 1860
memory_limit = 4096M
session.gc_maxlifetime = 1440
session.save_path = ""
upload_max_filesize = 1024M

What modules is it including that not there?

 

[cPanelMichael]

Hello,

I recommend first backing up and then removing any custom php.ini files uploaded to your account. Then, make changes to the PHP configuration using MultiPHP INI Editor in cPanel:

MultiPHP INI Editor for cPanel - Documentation - cPanel Documentation

Let us know if this helps.

Thank you.

 

[katherynliza]

But I do not want custom php ini. I just want the error to stop. Also, I only every made changes with the sliders.

 

[cPanelMichael]

But I do not want custom php ini. I just want the error to stop. Also, I only every made changes with the sliders.

Does the error message persist after you remove the custom php.ini file?

Thank you.

 

[katherynliza]

Yes the error continues

 

[cPanelMichael]

Your access level shows "Website Owner". Do you have root access to the server? If not, could you report this issue to your web hosting provider so they can take a closer look?

Thank you.

 

[katherynliza]

Yes, I have root access and also got rid of php.ini in the root as well.

 

[cPanelMichael]

You wouldn't actually want to remove the php.ini file outside of the account's home directory. Could you open a support ticket using the link in my signature so we can take a closer look?

Thank you.