PHP73 LSAPI Handler not working properly

[The Old Man]

I've read the similar topics on LSAPI but no joy. I'm trying it out as I've read it's lighter than PHP-FPM.

I was trying for months to get the FastCGI PHP /status to display without success, just 503 and 403 errors so I could monitor it using Netdata to try and tune the pools/workers/children etc.

I tried PHP-FPM but it absolutely killed my 48 core CentOS 7.6 cloud VPS which has access to 6GB RAM (3GB and another 3GB of burstable ram), despite my hosting only 4 low use sites based around Invision Community 4.4.7, and 2 quiet Wordpress installs, and about 3 others not used at all. It would get very unstable if I got close to needing the extra 3GB but apparently it never goes into it much.

I was and still am using Redis (set to 50MB then 100MB cache) and Zend Opcache.

After switching to LSAPI handler yesterday on PHP 7.3.11 (and now 12) with CentOS 7.6 and latest v84 of WHM CPanel, all of my VPS' sites are down. I've reinstalled PHP and CPanel until I'm blue.

The docs suggest all you need to do is install the Apache and PHP modules, then switch the handler I set up a Phpinfo which states its running LiteSpeed v7.6 but most of the modules are not listed like Mysqli.

It says:

System

Linux .com 3.10.0-042stab138.1 #1 SMP Wed May 15 09:33:10 MSK 2019 x86_64

Configure Command

'./configure' '--build=x86_64-redhat-linux-gnu' '--host=x86_64-redhat-linux-gnu' '--program-prefix=' '--disable-dependency-tracking' '--prefix=/opt/cpanel/ea-php73/root/usr' '--exec-prefix=/opt/cpanel/ea-php73/root/usr' '--bindir=/opt/cpanel/ea-php73/root/usr/bin' '--sbindir=/opt/cpanel/ea-php73/root/usr/sbin' '--sysconfdir=/opt/cpanel/ea-php73/root/etc' '--datadir=/opt/cpanel/ea-php73/root/usr/share' '--includedir=/opt/cpanel/ea-php73/root/usr/include' '--libdir=/opt/cpanel/ea-php73/root/usr/lib64' '--libexecdir=/opt/cpanel/ea-php73/root/usr/libexec' '--localstatedir=/opt/cpanel/ea-php73/root/usr/var' '--sharedstatedir=/opt/cpanel/ea-php73/root/usr/com' '--mandir=/opt/cpanel/ea-php73/root/usr/share/man' '--infodir=/opt/cpanel/ea-php73/root/usr/share/info' '--cache-file=../config.cache' '--with-libdir=lib64' '--with-config-file-path=/opt/cpanel/ea-php73/root/etc' '--with-config-file-scan-dir=/opt/cpanel/ea-php73/root/etc/php.d' '--disable-debug' '--with-password-argon2=/opt/cpanel/libargon2' '--with-pic' '--without-pear' '--with-bz2' '--with-freetype-dir=/usr' '--with-png-dir=/usr' '--with-xpm-dir=/usr' '--enable-gd-native-ttf' '--without-gdbm' '--with-gettext' '--with-iconv' '--with-jpeg-dir=/usr' '--with-openssl=/opt/cpanel/ea-openssl' '--with-openssl-dir=/opt/cpanel/ea-openssl' '--with-zlib' '--with-layout=GNU' '--enable-exif' '--enable-ftp' '--enable-sockets' '--with-kerberos' '--enable-shmop' '--with-libxml-dir=/opt/cpanel/ea-libxml2' '--with-system-tzdata' '--with-mhash' '--with-apxs2=/usr/bin/apxs' '--libdir=/opt/cpanel/ea-php73/root/usr/lib64/php' '--with-litespeed' '--without-mysqli' '--disable-pdo' '--without-gd' '--disable-dom' '--disable-dba' '--without-unixODBC' '--disable-opcache' '--disable-xmlreader' '--disable-xmlwriter' '--without-sqlite3' '--disable-phar' '--disable-fileinfo' '--disable-json' '--without-pspell' '--disable-wddx' '--without-curl' '--disable-posix' '--disable-xml' '--disable-simplexml' '--disable-exif' '--without-gettext' '--without-iconv' '--disable-ftp' '--without-bz2' '--disable-ctype' '--disable-shmop' '--disable-sockets' '--disable-tokenizer' '--disable-sysvmsg' '--disable-sysvshm' '--disable-sysvsem' '--without-gmp' '--disable-calendar' 'build_alias=x86_64-redhat-linux-gnu' 'host_alias=x86_64-redhat-linux-gnu' 'CFLAGS=-O2 -g -pipe -Wall -Wp,-D_FORTIFY_SOURCE=2 -fexceptions -fstack-protector-strong --param=ssp-buffer-size=4 -grecord-gcc-switches -specs=/usr/lib/rpm/redhat/redhat-hardened-cc1 -m64 -mtune=generic -fno-strict-aliasing -Wno-pointer-sign' 'CXXFLAGS=-O2 -g -pipe -Wall -Wp,-D_FORTIFY_SOURCE=2 -fexceptions -fstack-protector-strong --param=ssp-buffer-size=4 -grecord-gcc-switches -specs=/usr/lib/rpm/redhat/redhat-hardened-cc1 -m64 -mtune=generic'

extension_dir

/opt/cpanel/ea-php73/root/usr/lib64/php/modules

/opt/cpanel/ea-php73/root/usr/lib64/php/modules

Configuration File (php.ini) Path	/opt/cpanel/ea-php73/root/etc
Loaded Configuration File	/php.ini

include_path

.:/opt/cpanel/ea-php73/root/usr/share/pear

.:/opt/cpanel/ea-php73/root/usr/share/pear

Under environment it says:

LSPHP_ENABLE_USER_INI	on
PHPRC	/
PATH	/usr/local/bin:/usr/bin:/bin
TEMP	/tmp
TMP	/tmp
TMPDIR	/tmp
PWD	/

I found a reference saying to place this in the Previrtual global conf in the Configuration section in WHM but it doesn't work, and if needed, why doesn't WHM/EA4i install it?

I now have the PHP modules in both:
/opt/cpanel/ea-php73/root/etc/php.d.modules
/opt/cpanel/ea-php73/root/usr/lib64/php/modules

I reported it my host over 24hrs ago, but no response yet.
If I switch to any other PHP handler, the sites come back.
So why doesn't it work on LSAPI handler? What should I try next?

 

[cPanelLauren]

Thanks for the detailed information, it's extremely helpful. So before I suggest you make any modifications, what specifically is the error noted in the error logs when you switch the sites to LSAPI? What is the behavior you're seeing? I use cPanel's LSAPI handler with PHP 7.3.12 and opcache with no issues, it should be just a matter of installing the handler and applying it to the PHP version.

 

[The Old Man]

Thanks Lauren, yes that's what I thought! I'll get the logs but basically I think it would work if it could see the all the missing modules not listed in the phpinfo.

I found a reference saying to place this in the Previrtual global conf in the Configuration section in WHM but it doesn't work, and if needed, why doesn't WHM/EA4i install it?

Apologies, I got distracted and forgot to additionally paste this code that I ha inserted into the global Pre VirtualHost Include:

<IfModule lsapi_module>
lsapi_enable_user_ini On
</IfModule>
<IfModule LiteSpeed>
LSPHP_ProcessGroup on
LSPHP_Workers 15
</IfModule>

These are the modules I have in the two mentioned directories:

 [/opt/cpanel/ea-php73/root/etc/php.d.modules]# ll
total 21640
drwxr-xr-x 2 root root    4096 Nov 26 21:09 ./
drwxr-xr-x 5 root root    4096 Nov 26 21:15 ../
-rwxr-xr-x 1 root root   36680 Nov 26 21:09 bcmath.so*
-rwxr-xr-x 1 root root 5351584 Nov 26 21:09 brotli.so*
-rwxr-xr-x 1 root root   24360 Nov 26 21:09 bz2.so*
-rwxr-xr-x 1 root root   32440 Nov 26 21:09 calendar.so*
-rwxr-xr-x 1 root root   15544 Nov 26 21:09 ctype.so*
-rwxr-xr-x 1 root root   99352 Nov 26 21:09 curl.so*
-rwxr-xr-x 1 root root  168400 Nov 26 21:09 dom.so*
-rwxr-xr-x 1 root root   86056 Nov 26 21:09 exif.so*
-rwxr-xr-x 1 root root 5429472 Nov 26 21:09 fileinfo.so*
-rwxr-xr-x 1 root root   62008 Nov 26 21:09 ftp.so*
-rwxr-xr-x 1 root root  386960 Nov 26 21:09 gd.so*
-rwxr-xr-x 1 root root   15664 Nov 26 21:09 gettext.so*
-rwxr-xr-x 1 root root   70408 Nov 26 21:09 gmp.so*
-rwxr-xr-x 1 root root   40936 Nov 26 21:09 iconv.so*
-rw-r--r-- 1 root root 1190336 Nov 26 21:09 imagick.so
-rwxr-xr-x 1 root root   95576 Nov 26 21:09 imap.so*
-rwxr-xr-x 1 root root  471400 Nov 26 21:09 intl.so*
-rwxr-xr-x 1 root root 1339440 Nov 26 21:09 ioncube_loader_lin_7.3.so*
-rwxr-xr-x 1 root root  119000 Nov 26 21:09 ixed.7.3.lin*
-rwxr-xr-x 1 root root   44792 Nov 26 21:09 json.so*
-rwxr-xr-x 1 root root   91104 Nov 26 21:09 ldap.so*
-rwxr-xr-x 1 root root 1599488 Nov 26 21:09 mbstring.so*
-rwxr-xr-x 1 root root  137256 Nov 26 21:09 mysqli.so*
-rwxr-xr-x 1 root root  258104 Nov 26 21:09 mysqlnd.so*
-rwxr-xr-x 1 root root   70304 Nov 26 21:09 odbc.so*
-rwxr-xr-x 1 root root  488304 Nov 26 21:09 opcache.so*
-rwxr-xr-x 1 root root   32600 Nov 26 21:09 pdo_mysql.so*
-rwxr-xr-x 1 root root   28624 Nov 26 21:09 pdo_odbc.so*
-rwxr-xr-x 1 root root   45592 Nov 26 21:09 pdo_pgsql.so*
-rwxr-xr-x 1 root root  112112 Nov 26 21:09 pdo.so*
-rwxr-xr-x 1 root root   28944 Nov 26 21:09 pdo_sqlite.so*
-rwxr-xr-x 1 root root  141344 Nov 26 21:09 pgsql.so*
-rwxr-xr-x 1 root root  273504 Nov 26 21:09 phar.so*
-rwxr-xr-x 1 root root   36864 Nov 26 21:09 posix.so*
-rw-r--r-- 1 root root 2554872 Nov 26 21:09 redis.so
-rwxr-xr-x 1 root root   15648 Nov 26 21:09 shmop.so*
-rwxr-xr-x 1 root root   53904 Nov 26 21:09 simplexml.so*
-rwxr-xr-x 1 root root  311168 Nov 26 21:09 soap.so*
-rwxr-xr-x 1 root root   91576 Nov 26 21:09 sockets.so*
-rwxr-xr-x 1 root root   54128 Nov 26 21:09 sqlite3.so*
-rwxr-xr-x 1 root root   15776 Nov 26 21:09 sysvmsg.so*
-rwxr-xr-x 1 root root   11536 Nov 26 21:09 sysvsem.so*
-rwxr-xr-x 1 root root   15728 Nov 26 21:09 sysvshm.so*
-rwxr-xr-x 1 root root   53840 Nov 26 21:09 tidy.so*
-rwxr-xr-x 1 root root   19864 Nov 26 21:09 tokenizer.so*
-rwxr-xr-x 1 root root   32632 Nov 26 21:09 wddx.so*
-rwxr-xr-x 1 root root   32888 Nov 26 21:09 xmlreader.so*
-rwxr-xr-x 1 root root   84208 Nov 26 21:09 xmlrpc.so*
-rwxr-xr-x 1 root root   53768 Nov 26 21:09 xml.so*
-rwxr-xr-x 1 root root   49152 Nov 26 21:09 xmlwriter.so*
-rwxr-xr-x 1 root root   32888 Nov 26 21:09 xsl.so*
-rwxr-xr-x 1 root root  138528 Nov 26 21:09 zip.so*

I ran PHP -v and just got this:

php -v
Cannot load the ionCube PHP Loader - it was already loaded
Cannot load Zend OPcache - it was already loaded
PHP Warning:  Module 'bcmath' already loaded in Unknown on line 0
PHP Warning:  Module 'bz2' already loaded in Unknown on line 0
PHP Warning:  Module 'calendar' already loaded in Unknown on line 0
PHP Warning:  Module 'ctype' already loaded in Unknown on line 0
PHP Warning:  Module 'curl' already loaded in Unknown on line 0
PHP Warning:  Module 'dom' already loaded in Unknown on line 0
PHP Warning:  Module 'exif' already loaded in Unknown on line 0
PHP Warning:  Module 'fileinfo' already loaded in Unknown on line 0
PHP Warning:  Module 'ftp' already loaded in Unknown on line 0
PHP Warning:  Module 'gd' already loaded in Unknown on line 0
PHP Warning:  Module 'gettext' already loaded in Unknown on line 0
PHP Warning:  Module 'gmp' already loaded in Unknown on line 0
PHP Warning:  Module 'iconv' already loaded in Unknown on line 0
PHP Warning:  Module 'imap' already loaded in Unknown on line 0
PHP Warning:  Module 'intl' already loaded in Unknown on line 0
PHP Warning:  Module 'json' already loaded in Unknown on line 0
PHP Warning:  Module 'ldap' already loaded in Unknown on line 0
PHP Warning:  Module 'mbstring' already loaded in Unknown on line 0
PHP Warning:  Module 'mysqlnd' already loaded in Unknown on line 0
PHP Warning:  Module 'odbc' already loaded in Unknown on line 0
PHP Warning:  Module 'PDO' already loaded in Unknown on line 0
PHP Warning:  Module 'pgsql' already loaded in Unknown on line 0
PHP Warning:  Module 'Phar' already loaded in Unknown on line 0
PHP Warning:  Module 'posix' already loaded in Unknown on line 0
PHP Warning:  Module 'shmop' already loaded in Unknown on line 0
PHP Warning:  Module 'SimpleXML' already loaded in Unknown on line 0
PHP Warning:  Module 'soap' already loaded in Unknown on line 0
PHP Warning:  Module 'sockets' already loaded in Unknown on line 0
PHP Warning:  Module 'sqlite3' already loaded in Unknown on line 0
PHP Warning:  Module 'sysvmsg' already loaded in Unknown on line 0
PHP Warning:  Module 'sysvsem' already loaded in Unknown on line 0
PHP Warning:  Module 'sysvshm' already loaded in Unknown on line 0
PHP Warning:  Module 'tidy' already loaded in Unknown on line 0
PHP Warning:  Module 'tokenizer' already loaded in Unknown on line 0
PHP Warning:  Module 'xml' already loaded in Unknown on line 0
PHP Warning:  Module 'xmlwriter' already loaded in Unknown on line 0
PHP Warning:  Module 'xsl' already loaded in Unknown on line 0
PHP Warning:  Module 'zip' already loaded in Unknown on line 0
PHP Warning:  Module 'mysqli' already loaded in Unknown on line 0
PHP Warning:  Module 'pdo_mysql' already loaded in Unknown on line 0
PHP Warning:  Module 'PDO_ODBC' already loaded in Unknown on line 0
PHP Warning:  Module 'pdo_pgsql' already loaded in Unknown on line 0
PHP Warning:  Module 'pdo_sqlite' already loaded in Unknown on line 0
PHP Warning:  Module 'wddx' already loaded in Unknown on line 0
PHP Warning:  Module 'xmlreader' already loaded in Unknown on line 0
PHP Warning:  Module 'xmlrpc' already loaded in Unknown on line 0
PHP Warning:  Module 'SourceGuardian' already loaded in Unknown on line 0
PHP Warning:  Module 'imagick' already loaded in Unknown on line 0
PHP Warning:  Module 'redis' already loaded in Unknown on line 0
PHP 7.3.12 (cli) (built: Nov 25 2019 22:55:36) ( NTS )
Copyright (c) 1997-2018 The PHP Group
Zend Engine v3.3.12, Copyright (c) 1998-2018 Zend Technologies
    with the ionCube PHP Loader + ionCube24 v10.3.9, Copyright (c) 2002-2019, by ionCube Ltd.
    with Zend OPcache v7.3.12, Copyright (c) 1999-2018, by Zend Technologies

If I run php -m I get the same errors but this list of modules below it:

php -m
Cannot load the ionCube PHP Loader - it was already loaded
Cannot load Zend OPcache - it was already loaded
PHP Warning:  Module 'bcmath' already loaded in Unknown on line 0
PHP Warning:  Module 'bz2' already loaded in Unknown on line 0
PHP Warning:  Module 'calendar' already loaded in Unknown on line 0
PHP Warning:  Module 'ctype' already loaded in Unknown on line 0
PHP Warning:  Module 'curl' already loaded in Unknown on line 0
PHP Warning:  Module 'dom' already loaded in Unknown on line 0
PHP Warning:  Module 'exif' already loaded in Unknown on line 0
PHP Warning:  Module 'fileinfo' already loaded in Unknown on line 0
PHP Warning:  Module 'ftp' already loaded in Unknown on line 0
PHP Warning:  Module 'gd' already loaded in Unknown on line 0
PHP Warning:  Module 'gettext' already loaded in Unknown on line 0
PHP Warning:  Module 'gmp' already loaded in Unknown on line 0
PHP Warning:  Module 'iconv' already loaded in Unknown on line 0
PHP Warning:  Module 'imap' already loaded in Unknown on line 0
PHP Warning:  Module 'intl' already loaded in Unknown on line 0
PHP Warning:  Module 'json' already loaded in Unknown on line 0
PHP Warning:  Module 'ldap' already loaded in Unknown on line 0
PHP Warning:  Module 'mbstring' already loaded in Unknown on line 0
PHP Warning:  Module 'mysqlnd' already loaded in Unknown on line 0
PHP Warning:  Module 'odbc' already loaded in Unknown on line 0
PHP Warning:  Module 'PDO' already loaded in Unknown on line 0
PHP Warning:  Module 'pgsql' already loaded in Unknown on line 0
PHP Warning:  Module 'Phar' already loaded in Unknown on line 0
PHP Warning:  Module 'posix' already loaded in Unknown on line 0
PHP Warning:  Module 'shmop' already loaded in Unknown on line 0
PHP Warning:  Module 'SimpleXML' already loaded in Unknown on line 0
PHP Warning:  Module 'soap' already loaded in Unknown on line 0
PHP Warning:  Module 'sockets' already loaded in Unknown on line 0
PHP Warning:  Module 'sqlite3' already loaded in Unknown on line 0
PHP Warning:  Module 'sysvmsg' already loaded in Unknown on line 0
PHP Warning:  Module 'sysvsem' already loaded in Unknown on line 0
PHP Warning:  Module 'sysvshm' already loaded in Unknown on line 0
PHP Warning:  Module 'tidy' already loaded in Unknown on line 0
PHP Warning:  Module 'tokenizer' already loaded in Unknown on line 0
PHP Warning:  Module 'xml' already loaded in Unknown on line 0
PHP Warning:  Module 'xmlwriter' already loaded in Unknown on line 0
PHP Warning:  Module 'xsl' already loaded in Unknown on line 0
PHP Warning:  Module 'zip' already loaded in Unknown on line 0
PHP Warning:  Module 'mysqli' already loaded in Unknown on line 0
PHP Warning:  Module 'pdo_mysql' already loaded in Unknown on line 0
PHP Warning:  Module 'PDO_ODBC' already loaded in Unknown on line 0
PHP Warning:  Module 'pdo_pgsql' already loaded in Unknown on line 0
PHP Warning:  Module 'pdo_sqlite' already loaded in Unknown on line 0
PHP Warning:  Module 'wddx' already loaded in Unknown on line 0
PHP Warning:  Module 'xmlreader' already loaded in Unknown on line 0
PHP Warning:  Module 'xmlrpc' already loaded in Unknown on line 0
PHP Warning:  Module 'SourceGuardian' already loaded in Unknown on line 0
PHP Warning:  Module 'imagick' already loaded in Unknown on line 0
PHP Warning:  Module 'redis' already loaded in Unknown on line 0
[PHP Modules]
bcmath
bz2
calendar
Core
ctype
curl
date
dom
exif
fileinfo
filter
ftp
gd
gettext
gmp
hash
iconv
imagick
imap
intl
ionCube Loader
json
ldap
libxml
mbstring
mysqli
mysqlnd
odbc
openssl
pcntl
pcre
PDO
pdo_mysql
PDO_ODBC
pdo_pgsql
pdo_sqlite
pgsql
Phar
posix
readline
redis
Reflection
session
shmop
SimpleXML
soap
sockets
SourceGuardian
SPL
sqlite3
standard
sysvmsg
sysvsem
sysvshm
tidy
tokenizer
wddx
xml
xmlreader
xmlrpc
xmlwriter
xsl
Zend OPcache
zip
zlib

[Zend Modules]
Zend OPcache
the ionCube PHP Loader + ionCube24

 

[The Old Man]

Some error log examples:

[25-Nov-2019 12:22:28 UTC] PHP Warning:  popen() has been disabled for security reasons in /opt/cpanel/ea-php73/root/usr/share/pear/PEAR/Builder.php on line 465
[25-Nov-2019 12:45:28 UTC] PHP Warning:  "continue" targeting switch is equivalent to "break". Did you mean to use "continue 2"? in /opt/cpanel/ea-php73/root/usr/share/pear/PEAR/PackageFile/v1.php on line 1424
[25-Nov-2019 22:14:34 UTC] PHP Warning:  require_once(/home/xxxxxxxxx/public_html/wp-config.php): failed to open stream: Permission denied in /home/xxxxxxxx/public_html/wp-load.php on line 37
...skipping...
[26-Nov-2019 01:23:47 UTC] PHP Fatal error:  require(): Failed opening required '/home/xxxx/public_html/xx/conf_global.php' (include_path='.:/opt/cpanel/ea-php73/root/usr/share/pear') in /home/xxx/public_html/xxx/system/Dispatcher/Dispatcher.php on line 69
[26-Nov-2019 01:23:52 UTC] PHP Warning:  require_once(/home/xxxx/public_html/guide/global_config3.php): failed to open stream: Permission denied in /home/xxxxxxxx/public_html/xx/crew_interview.php on line 8
[26-Nov-2019 01:23:52 UTC] PHP Fatal error:  require_once(): Failed opening required '/home/xxxxxxx/public_html/guide/global_config3.php' (include_path='.:/opt/cpanel/ea-php73/root/usr/share/pear') in /home/xxxxxxx/public_html/guide/crew_interview.php on line 8
[26-Nov-2019 01:23:52 UTC] PHP Warning:  require_once(/home/xxxxx/public_html/xxxx/global_config3.php): failed to open stream: Permission denied in /home/xxxxxxxx/public_html/xx/crew_interview.php on line 8
[26-Nov-2019 01:23:52 UTC] PHP Fatal error:  require_once(): Failed opening required '/home/xxxxxxx/public_html/guide/global_config3.php' (include_path='.:/opt/cpanel/ea-php73/root/usr/share/pear') in /home/xxxxxxx/public_html/guide/crew_interview.php on line 8
[26-Nov-2019 01:24:02 UTC] PHP Fatal error:  require(): Failed opening required '/home/xxxxxxx/public_html/xxxxxxx/conf_global.php' (include_path='.:/opt/cpanel/ea-php73/root/usr/share/pear') in /home/xxxxxxx/public_html/xxxxxx/system/Dispatcher/Dispatcher.php on line 69
[26-Nov-2019 01:24:02 UTC] PHP Warning:  require_once(/home/xxxx/public_html/wp-config.php): failed to open stream: Permission denied in /home/xxxxxxxx/public_html/wp-load.php on line 37
[26-Nov-2019 01:24:02 UTC] PHP Fatal error:  require_once(): Failed opening required '/home/xxxxxxxx/public_html/wp-config.php' (include_path='.:/opt/cpanel/ea-php73/root/usr/share/pear') in /home/xxxxxxx/public_html/wp-load.php on line 37
[26-Nov-2019 01:24:18 UTC] PHP Fatal error:  require(): Failed opening required '/home/xxxx/public_html/xxxxxx/conf_global.php' (include_path='.:/opt/cpanel/ea-php73/root/usr/share/pear') in /home/xxxxxx/public_html/xxxxxx/system/Dispatcher/Dispatcher.php on line 69
[26-Nov-2019 01:24:20 UTC] PHP Fatal error:  require(): Failed opening required '/home/xxxxxxx
[26-Nov-2019 00:06:01 UTC] PHP Fatal error:  require_once(): Failed opening required '/home/xxxxxx/public_html/wp-config.php' (include_path='.:/opt/cpanel/ea-php73/root/usr/share/pear') in /home/xxxxxxx/public_html/wp-load.php on line 37
[26-Nov-2019 00:06:14 UTC] PHP Fatal error:  require(): Failed opening required '/home/xxxx/public_html/xxxx/conf_global.php' (include_path='.:/opt/cpanel/ea-php73/root/usr/share/pear') in /home/xxxxx/public_html/xxxx/system/Dispatcher/Dispatcher.php on line 69
[26-Nov-2019 00:06:29 UTC] PHP Fatal error:  require(): Failed opening required '/home/xxxxx/public_html/xxx/conf_global.php' (include_path='.:/opt/cpanel/ea-php73/root/usr/share/pear') in /home/xxxxxx/public_html/xxxxxx/Dispatcher/Dispatcher.php on line 69
[26-Nov-2019 00:06:59 UTC] PHP Fatal error:  require(): Failed opening required '/home/xxxxxxx/public_html/xxx/conf_global.php' (include_path='.:/opt/cpanel/ea-php73/root/usr/share/pear') in /home/xxxxxxx/public_html/xxxxxxx/system/Dispatcher/Dispatcher.php on line 69
[26-Nov-2019 00:07:07 UTC] PHP Fatal error:  require(): Failed opening required '/home/xxxxxx/public_html/xxx/conf_global.php' (include_path='.:/opt/cpanel/ea-php73/root/usr/share/pear:

From Sulsphp_log:

[Wed Nov 27 00:48:01 2019] sulsphp: uid:(1003/xxxxxxx); gid:(1005/xxxxxxxx); with suexec mode; cmd:(/opt/cpanel/ea-php73/root/usr/bin/lsphp)
[Wed Nov 27 00:48:41 2019] sulsphp: uid:(1002/xxxxxxxxx); gid:(1004/xxxxxxx); with suexec mode; cmd:(/opt/cpanel/ea-php73/root/usr/bin/lsphp)
[Wed Nov 27 00:48:54 2019] sulsphp: uid:(1000/xxxxxxxx); gid:(1002/xxxxxxx); with suexec mode; cmd:(/opt/cpanel/ea-php73/root/usr/bin/lsphp)
[Wed Nov 27 00:50:36 2019] sulsphp: uid:(1001/xxx); gid:(1003/zzzzzzzz); with suexec mode; cmd:(/opt/cpanel/ea-php73/root/usr/bin/lsphp)

From lsphp-stderr.log:

[Tue Nov 26 02:53:40 2019] [warn-ioncube] mmap cache can't open /home/xxxxx/public_html/xxxx/conf_global.php - Permission denied (pid 17362)
[Tue Nov 26 02:54:10 2019] [warn-ioncube] mmap cache can't open /home/xxxxx/public_html/xxxxx/conf_global.php - Permission denied (pid 17425)
[Tue Nov 26 02:54:55 2019] [warn-ioncube] mmap cache can't open /home/xxxxx/public_html/xx/conf_global.php - Permission denied (pid 17437)
[Tue Nov 26 02:55:24 2019] [warn-ioncube] mmap cache can't open /home/xxxx/public_html/xxx/conf_global.php - Permission denied (pid 17465)

 

[The Old Man]

less yum.log | grep 'Nov 26'
Nov 26 02:56:47 Installed: ea-apache24-mod_suexec-2.4.41-1.1.4.cpanel.x86_64
Nov 26 03:44:12 Installed: ea-apache24-mod_proxy_fcgi-2.4.41-1.1.4.cpanel.x86_64
Nov 26 16:09:45 Erased: ea-php73-php-sourceguardian-11.3.1-1.1.11.cpanel.x86_64
Nov 26 16:09:46 Erased: ea-php73-php-imap-7.3.11-1.1.3.cpanel.x86_64
Nov 26 16:09:46 Erased: ea-php73-php-opcache-7.3.11-1.1.3.cpanel.x86_64
Nov 26 16:09:46 Erased: ea-php73-php-pgsql-7.3.11-1.1.3.cpanel.x86_64
Nov 26 16:09:46 Erased: ea-php73-php-exif-7.3.11-1.1.3.cpanel.x86_64
Nov 26 16:09:46 Erased: ea-php73-php-gmp-7.3.11-1.1.3.cpanel.x86_64
Nov 26 16:09:46 Erased: ea-php73-php-ioncube10-10.3.9-1.1.4.cpanel.x86_64
Nov 26 16:09:46 Erased: ea-php73-php-ldap-7.3.11-1.1.3.cpanel.x86_64
Nov 26 16:09:46 Erased: ea-php73-php-zip-7.3.11-1.1.3.cpanel.x86_64
Nov 26 16:09:46 Erased: ea-php73-libc-client-devel-2007f-14.14.3.cpanel.x86_64
Nov 26 16:09:46 Erased: ea-php73-php-bcmath-7.3.11-1.1.3.cpanel.x86_64
Nov 26 16:09:46 Erased: ea-php73-php-fileinfo-7.3.11-1.1.3.cpanel.x86_64
Nov 26 16:09:47 Erased: ea-php73-php-sockets-7.3.11-1.1.3.cpanel.x86_64
Nov 26 16:09:47 Erased: ea-php73-php-mysqlnd-7.3.11-1.1.3.cpanel.x86_64
Nov 26 16:09:47 Erased: ea-php73-php-xmlrpc-7.3.11-1.1.3.cpanel.x86_64
Nov 26 16:09:47 Erased: ea-php73-php-soap-7.3.11-1.1.3.cpanel.x86_64
Nov 26 16:09:47 Erased: ea-php73-php-gd-7.3.11-1.1.3.cpanel.x86_64
Nov 26 16:09:47 Erased: ea-php73-php-process-7.3.11-1.1.3.cpanel.x86_64
Nov 26 16:09:47 Erased: ea-php73-php-tidy-7.3.11-1.1.3.cpanel.x86_64
Nov 26 16:09:47 Erased: ea-php73-php-odbc-7.3.11-1.1.3.cpanel.x86_64
Nov 26 16:09:47 Erased: ea-php73-php-pdo-7.3.11-1.1.3.cpanel.x86_64
Nov 26 16:09:47 Erased: ea-php73-php-iconv-7.3.11-1.1.3.cpanel.x86_64
Nov 26 16:09:47 Erased: ea-php73-php-calendar-7.3.11-1.1.3.cpanel.x86_64
Nov 26 16:09:47 Erased: ea-php73-php-bz2-7.3.11-1.1.3.cpanel.x86_64
Nov 26 16:09:47 Erased: ea-php73-php-curl-7.3.11-1.1.3.cpanel.x86_64
Nov 26 16:09:47 Erased: ea-php73-php-intl-7.3.11-1.1.3.cpanel.x86_64
Nov 26 16:09:47 Erased: ea-php73-php-mbstring-7.3.11-1.1.3.cpanel.x86_64
Nov 26 16:09:47 Erased: ea-php73-php-gettext-7.3.11-1.1.3.cpanel.x86_64
Nov 26 16:09:47 Erased: ea-php73-scldevel-7.3.11-1.1.1.cpanel.x86_64
Nov 26 16:09:47 Erased: ea-php73-build-7.3.11-1.1.1.cpanel.x86_64
Nov 26 16:09:47 Erased: ea-php73-libc-client-2007f-14.14.3.cpanel.x86_64
Nov 26 16:09:47 Erased: ea-php73-php-litespeed-7.3.11-1.1.3.cpanel.x86_64
Nov 26 16:09:48 Erased: ea-php73-php-cli-7.3.11-1.1.3.cpanel.x86_64
Nov 26 16:09:48 Erased: ea-php73-php-devel-7.3.11-1.1.3.cpanel.x86_64
Nov 26 16:09:48 Erased: ea-php73-php-posix-7.3.11-1.1.3.cpanel.x86_64
Nov 26 16:09:48 Erased: ea-php73-php-xml-7.3.11-1.1.3.cpanel.x86_64
Nov 26 16:09:48 Erased: ea-php73-pear-1.10.7-1.4.17.cpanel.noarch
Nov 26 16:09:48 Erased: ea-php73-php-ftp-7.3.11-1.1.3.cpanel.x86_64
Nov 26 16:09:48 Erased: ea-php73-php-common-7.3.11-1.1.3.cpanel.x86_64
Nov 26 16:09:48 Erased: ea-php73-runtime-7.3.11-1.1.1.cpanel.x86_64
Nov 26 16:09:48 Erased: ea-php73-7.3.11-1.1.1.cpanel.x86_64
Nov 26 16:25:16 Installed: ea-php73-php-litespeed-7.3.11-1.1.3.cpanel.x86_64
Nov 26 16:25:17 Installed: ea-php73-php-devel-7.3.11-1.1.3.cpanel.x86_64
Nov 26 16:25:19 Installed: ea-php73-php-cli-7.3.11-1.1.3.cpanel.x86_64
Nov 26 16:25:19 Installed: ea-php73-php-posix-7.3.11-1.1.3.cpanel.x86_64
Nov 26 16:25:19 Installed: ea-php73-php-xml-7.3.11-1.1.3.cpanel.x86_64
Nov 26 16:25:19 Installed: ea-php73-php-common-7.3.11-1.1.3.cpanel.x86_64
Nov 26 16:25:19 Installed: ea-php73-php-ftp-7.3.11-1.1.3.cpanel.x86_64
Nov 26 16:25:19 Installed: ea-php73-runtime-7.3.11-1.1.1.cpanel.x86_64
Nov 26 16:25:20 Installed: ea-php73-pear-1.10.7-1.4.17.cpanel.noarch
Nov 26 16:25:20 Installed: ea-php73-7.3.11-1.1.1.cpanel.x86_64
Nov 26 16:25:20 Installed: ea-php73-php-pdo-7.3.11-1.1.3.cpanel.x86_64
Nov 26 16:25:20 Installed: ea-php73-libc-client-2007f-14.14.3.cpanel.x86_64
Nov 26 16:25:20 Installed: ea-php73-php-imap-7.3.11-1.1.3.cpanel.x86_64
Nov 26 16:25:20 Installed: ea-php73-libc-client-devel-2007f-14.14.3.cpanel.x86_64
Nov 26 16:25:20 Installed: ea-php73-php-mysqlnd-7.3.11-1.1.3.cpanel.x86_64
Nov 26 16:25:21 Installed: ea-php73-php-pgsql-7.3.11-1.1.3.cpanel.x86_64
Nov 26 16:25:21 Installed: ea-php73-php-odbc-7.3.11-1.1.3.cpanel.x86_64
Nov 26 16:25:21 Installed: ea-php73-php-sourceguardian-11.3.1-1.1.11.cpanel.x86_64
Nov 26 16:25:21 Installed: ea-php73-php-gettext-7.3.11-1.1.3.cpanel.x86_64
Nov 26 16:25:21 Installed: ea-php73-php-xmlrpc-7.3.11-1.1.3.cpanel.x86_64
Nov 26 16:25:21 Installed: ea-php73-php-tidy-7.3.11-1.1.3.cpanel.x86_64
Nov 26 16:25:21 Installed: ea-php73-php-intl-7.3.11-1.1.3.cpanel.x86_64
Nov 26 16:25:21 Installed: ea-php73-php-curl-7.3.11-1.1.3.cpanel.x86_64
Nov 26 16:25:21 Installed: ea-php73-php-bz2-7.3.11-1.1.3.cpanel.x86_64
Nov 26 16:25:21 Installed: ea-php73-php-calendar-7.3.11-1.1.3.cpanel.x86_64
Nov 26 16:25:21 Installed: ea-php73-php-zip-7.3.11-1.1.3.cpanel.x86_64
Nov 26 16:25:21 Installed: ea-php73-php-process-7.3.11-1.1.3.cpanel.x86_64
Nov 26 16:25:22 Installed: ea-php73-php-gd-7.3.11-1.1.3.cpanel.x86_64
Nov 26 16:25:22 Installed: ea-php73-php-soap-7.3.11-1.1.3.cpanel.x86_64
Nov 26 16:25:22 Installed: ea-php73-php-sockets-7.3.11-1.1.3.cpanel.x86_64
Nov 26 16:25:22 Installed: ea-php73-php-fileinfo-7.3.11-1.1.3.cpanel.x86_64
Nov 26 16:25:22 Installed: ea-php73-php-mbstring-7.3.11-1.1.3.cpanel.x86_64
Nov 26 16:25:22 Installed: ea-php73-php-iconv-7.3.11-1.1.3.cpanel.x86_64
Nov 26 16:25:22 Installed: ea-php73-php-ldap-7.3.11-1.1.3.cpanel.x86_64
Nov 26 16:25:22 Installed: ea-php73-php-ioncube10-10.3.9-1.1.4.cpanel.x86_64
Nov 26 16:25:22 Installed: ea-php73-php-gmp-7.3.11-1.1.3.cpanel.x86_64
Nov 26 16:25:23 Installed: ea-php73-php-exif-7.3.11-1.1.3.cpanel.x86_64
Nov 26 16:25:23 Installed: ea-php73-php-bcmath-7.3.11-1.1.3.cpanel.x86_64
Nov 26 16:25:23 Installed: ea-php73-php-opcache-7.3.11-1.1.3.cpanel.x86_64
Nov 26 16:25:23 Installed: ea-apache24-mod_security2-mlogc-2.9.3-2.2.8.cpanel.x86_64
Nov 26 16:25:23 Installed: ea-php73-scldevel-7.3.11-1.1.1.cpanel.x86_64
Nov 26 16:25:23 Installed: ea-apache24-mod_macro-2.4.41-1.1.4.cpanel.x86_64
Nov 26 16:25:23 Installed: ea-apache24-mod_suphp-0.7.2-26.26.28.cpanel.x86_64
Nov 26 16:25:23 Installed: ea-php73-build-7.3.11-1.1.1.cpanel.x86_64
Nov 26 16:25:23 Installed: ea-apache24-mod_sed-2.4.41-1.1.4.cpanel.x86_64
Nov 26 16:25:23 Installed: ea-apache24-mod_info-2.4.41-1.1.4.cpanel.x86_64
Nov 26 16:25:23 Erased: ea-apache24-mod_proxy_fcgi-2.4.41-1.1.4.cpanel.x86_64
Nov 26 19:12:51 Updated: ea-php73-php-ftp-7.3.12-2.2.3.cpanel.x86_64
Nov 26 19:12:51 Updated: ea-php73-php-xml-7.3.12-2.2.3.cpanel.x86_64
Nov 26 19:12:51 Updated: ea-php73-php-posix-7.3.12-2.2.3.cpanel.x86_64
Nov 26 19:12:52 Updated: ea-php73-php-cli-7.3.12-2.2.3.cpanel.x86_64
Nov 26 19:12:52 Updated: ea-php73-php-devel-7.3.12-2.2.3.cpanel.x86_64
Nov 26 19:12:53 Updated: ea-php73-php-litespeed-7.3.12-2.2.3.cpanel.x86_64
Nov 26 19:12:53 Updated: ea-php73-php-common-7.3.12-2.2.3.cpanel.x86_64
Nov 26 19:12:54 Updated: ea-php73-runtime-7.3.12-1.1.1.cpanel.x86_64
Nov 26 19:12:55 Updated: ea-php73-pear-1.10.7-1.4.19.cpanel.noarch
Nov 26 19:12:55 Updated: ea-php73-7.3.12-1.1.1.cpanel.x86_64
Nov 26 19:12:55 Updated: ea-php73-php-pdo-7.3.12-2.2.3.cpanel.x86_64
Nov 26 19:12:55 Updated: ea-apache24-mod_security2-2.9.3-3.3.1.cpanel.x86_64
Nov 26 19:12:55 Updated: ea-apache24-mod_security2-mlogc-2.9.3-3.3.1.cpanel.x86_64
Nov 26 19:12:56 Updated: ea-php73-php-mysqlnd-7.3.12-2.2.3.cpanel.x86_64
Nov 26 19:12:56 Updated: ea-php73-php-pgsql-7.3.12-2.2.3.cpanel.x86_64
Nov 26 19:12:56 Updated: ea-php73-php-odbc-7.3.12-2.2.3.cpanel.x86_64
Nov 26 19:12:56 Updated: ea-php73-php-sourceguardian-11.3.1-1.1.12.cpanel.x86_64
Nov 26 19:12:56 Updated: ea-php73-php-xmlrpc-7.3.12-2.2.3.cpanel.x86_64
Nov 26 19:12:56 Updated: ea-php73-php-zip-7.3.12-2.2.3.cpanel.x86_64
Nov 26 19:12:56 Updated: ea-php73-php-bz2-7.3.12-2.2.3.cpanel.x86_64
Nov 26 19:12:56 Updated: ea-php73-php-opcache-7.3.12-2.2.3.cpanel.x86_64
Nov 26 19:12:56 Updated: ea-php73-php-sockets-7.3.12-2.2.3.cpanel.x86_64
Nov 26 19:12:57 Updated: ea-php73-php-tidy-7.3.12-2.2.3.cpanel.x86_64
Nov 26 19:12:57 Updated: ea-php73-php-bcmath-7.3.12-2.2.3.cpanel.x86_64
Nov 26 19:12:57 Updated: ea-php73-php-gettext-7.3.12-2.2.3.cpanel.x86_64
Nov 26 19:12:57 Updated: ea-php73-php-imap-7.3.12-2.2.3.cpanel.x86_64
Nov 26 19:12:57 Updated: ea-php73-php-gd-7.3.12-2.2.3.cpanel.x86_64
Nov 26 19:12:57 Updated: ea-php73-php-exif-7.3.12-2.2.3.cpanel.x86_64
Nov 26 19:12:57 Updated: ea-php73-php-mbstring-7.3.12-2.2.3.cpanel.x86_64
Nov 26 19:12:58 Updated: ea-php73-php-gmp-7.3.12-2.2.3.cpanel.x86_64
Nov 26 19:12:58 Updated: ea-php73-php-intl-7.3.12-2.2.3.cpanel.x86_64
Nov 26 19:12:58 Updated: ea-php73-php-iconv-7.3.12-2.2.3.cpanel.x86_64
Nov 26 19:12:58 Updated: ea-php73-php-process-7.3.12-2.2.3.cpanel.x86_64
Nov 26 19:12:58 Updated: ea-php73-php-soap-7.3.12-2.2.3.cpanel.x86_64
Nov 26 19:12:58 Updated: ea-php73-php-calendar-7.3.12-2.2.3.cpanel.x86_64
Nov 26 19:12:58 Updated: ea-php73-php-fileinfo-7.3.12-2.2.3.cpanel.x86_64
Nov 26 19:12:58 Updated: ea-php73-php-curl-7.3.12-2.2.3.cpanel.x86_64
Nov 26 19:12:59 Updated: ea-php73-php-ioncube10-10.3.9-1.1.5.cpanel.x86_64
Nov 26 19:12:59 Updated: ea-php73-php-ldap-7.3.12-2.2.3.cpanel.x86_64
Nov 26 19:12:59 Updated: ea-php73-scldevel-7.3.12-1.1.1.cpanel.x86_64
Nov 26 19:12:59 Updated: ea-php73-build-7.3.12-1.1.1.cpanel.x86_64

 

[The Old Man]

# Percona Toolkit System Summary Report ######################
        Date | 2019-11-27 01:21:10 UTC (local TZ: GMT +0000)
    Hostname | vpsXXXXXX.xxxxxx.com
      Uptime | 12:46,  1 user,  load average: 0.07, 0.13, 0.26
    Platform | Linux
     Release | CentOS Linux release 7.7.1908 (Core)
      Kernel | 3.10.0-042stab138.1
Architecture | CPU = 64-bit, OS = 64-bit
   Threading | NPTL 2.17
     SELinux | Disabled
 Virtualized | OpenVZ/Virtuozzo
# Processor ##################################################
  Processors | physical = 2, cores = 24, virtual = 48, hyperthreading = yes
      Speeds | 48x2299.744
      Models | 48xIntel(R) Xeon(R) CPU E5-2670 v3 @ 2.30GHz
      Caches | 48x30720 KB
# Memory #####################################################
       Total | 3.0G
        Free | 447.4M
        Used | physical = 2.1G, swap allocated = 3.0G, swap used = 204.0k, virtual = 2.1G
      Shared | 8.6M
     Buffers | 519.8M
      Caches | 783.7M
       Dirty | 344 kB
     UsedRSS | 1.3G
  Swappiness | 1
 DirtyPolicy | 20, 10
 DirtyStatus | 0, 0
  Locator   Size     Speed             Form Factor   Type          Type Detail
  ========= ======== ================= ============= ============= ===========
# Mounted Filesystems ########################################

States of connections
    CLOSE_WAIT          1
    ESTABLISHED        25
    FIN_WAIT1           1
    LISTEN             40
    TIME_WAIT           7
# Top Processes ##############################################
  PID USER      PR  NI    VIRT    RES    SHR S  %CPU %MEM     TIME+ COMMAND
    1 root      20   0   43812   2956   1584 S   0.0  0.1   1:12.94 systemd
    2 root      20   0       0      0      0 S   0.0  0.0   0:00.00 kthreadd/4+
    3 root      20   0       0      0      0 S   0.0  0.0   0:00.19 khelper/40+
   81 root      20   0   71848   4916   4764 S   0.0  0.2   0:04.40 systemd-jo+
   92 root      20   0   42924     64     60 S   0.0  0.0   0:00.00 systemd-ud+
  121 root      20   0  146232     40     36 S   0.0  0.0   0:00.00 pure-authd
  123 dbus      20   0   58200   1096    688 S   0.0  0.0   0:13.45 dbus-daemon
  125 root      20   0   52820    352    260 S   0.0  0.0   0:00.02 smartd
  139 root      20   0   26464   1136    856 S   0.0  0.0   0:06.84 systemd-lo+

 

[cPanelLauren]

Hi @The Old Man

Ok, can you humor me a second and run the following for php -m and -v:

/opt/cpanel/ea-php73/root/usr/bin/php -m

/opt/cpanel/ea-php73/root/usr/bin/php -v

(just linking directly to the correct PHP installation)

Are you manually loading the modules somewhere? Like in:

/opt/cpanel/ea-php73/root/etc/php.ini

That's the only reason I can think of that you'd get those "already loaded" error messages

I primarily wanted the apache error log at /etc/apache2/logs/error_log but the PHP log is also informative:

This error indicates that you've disabled popen

[25-Nov-2019 12:22:28 UTC] PHP Warning:  popen() has been disabled for security reasons in /opt/cpanel/ea-php73/root/usr/share/pear/PEAR/Builder.php on line 465

Whats listed in disable_functions?

grep disable_functions /opt/cpanel/ea-php73/root/etc/php.ini

Are you still using PHP-FPM or do you have it enabled for the account?

What are the permissions/ownership of:

/home/xxxx/public_html/xxxx/conf_global.php

 

[The Old Man]

Hi Lauren, thanks for coming back on this.

I tried removing all traces of EA-PHP73 completely, then installing it again, and I instantly had all the same issues and errors so eventually I had to switch back to FCG handler as my client's sites were all down so long.
Everything worked fine as soon as I did so and of course, my webhost Inmotion Hostingfinally emailed back to say everything was working okay! Grrr! I honestly don't know why I pay them for a managed service.

Deep breath. I've switched back to LSAPI as I'd love to get this working and so I can run those tests. FCG is noticeably slower than the resource hog that was FPM.

With FCG handler:

 /opt/cpanel/ea-php73/root/usr/bin/php -m
[PHP Modules]
bcmath
bz2
calendar
Core
ctype
curl
date
dba
dom
enchant
exif
fileinfo
filter
ftp
gd
gettext
gmp
hash
iconv
imagick
imap
intl
ionCube Loader
json
ldap
libxml
mbstring
mysqli
mysqlnd
odbc
openssl
pcntl
pcre
PDO
pdo_mysql
PDO_ODBC
pdo_pgsql
pdo_sqlite
pgsql
phalcon
Phar
posix
pspell
readline
redis
Reflection
session
shmop
SimpleXML
soap
sockets
SourceGuardian
SPL
sqlite3
standard
sysvmsg
sysvsem
sysvshm
tidy
tokenizer
wddx
xml
xmlreader
xmlrpc
xmlwriter
xsl
Zend OPcache
zip
zlib

[Zend Modules]
Zend OPcache
the ionCube PHP Loader + ionCube24

I enabled LSAPI, everything is broken again.

# /opt/cpanel/ea-php73/root/usr/bin/php -m
[PHP Modules]
bcmath
bz2
calendar
Core
ctype
curl
date
dba
dom
enchant
exif
fileinfo
filter
ftp
gd
gettext
gmp
hash
iconv
imagick
imap
intl
ionCube Loader
json
ldap
libxml
mbstring
mysqli
mysqlnd
odbc
openssl
pcntl
pcre
PDO
pdo_mysql
PDO_ODBC
pdo_pgsql
pdo_sqlite
pgsql
phalcon
Phar
posix
pspell
readline
redis
Reflection
session
shmop
SimpleXML
soap
sockets
SourceGuardian
SPL
sqlite3
standard
sysvmsg
sysvsem
sysvshm
tidy
tokenizer
wddx
xml
xmlreader
xmlrpc
xmlwriter
xsl
Zend OPcache
zip
zlib

[Zend Modules]
Zend OPcache
the ionCube PHP Loader + ionCube24

Again with LSAPI enabled:

 /opt/cpanel/ea-php73/root/usr/bin/php -v
PHP 7.3.12 (cli) (built: Nov 25 2019 22:55:36) ( NTS )
Copyright (c) 1997-2018 The PHP Group
Zend Engine v3.3.12, Copyright (c) 1998-2018 Zend Technologies
    with the ionCube PHP Loader + ionCube24 v10.3.9, Copyright (c) 2002-2019, by ionCube Ltd.
    with Zend OPcache v7.3.12, Copyright (c) 1999-2018, by Zend Technologies

From php.ini at /opt/cpanel/ea-php73/root/etc/php.ini
(It's mostly just a stock install, I never add anything extensions that I can recall. I usually only need to disable a few functions and increase file upload, memory limit to 192M, post max etc.)

; The directory under which PHP opens the script using /~username used only
; if nonempty.
; http://php.net/user-dir
user_dir =

; Directory in which the loadable extensions (modules) reside.
; http://php.net/extension-dir
; extension_dir = "./"
; On windows:
; extension_dir = "ext"

; Directory where the temporary files should be placed.
; Defaults to the system default (see sys_get_temp_dir)
; sys_temp_dir = "/tmp"

; Whether or not to enable the dl() function.  The dl() function does NOT work
; properly in multithreaded servers, such as IIS or Zeus, and is automatically
; disabled on them.
; http://php.net/enable-dl
enable_dl = Off

; cgi.force_redirect is necessary to provide security running PHP as a CGI under
; most web servers.  Left undefined, PHP turns this on by default.  You can
; turn it off here AT YOUR OWN RISK
; [B]You CAN safely turn this off for IIS, in fact, you MUST.[/B]
; http://php.net/cgi.force-redirect

....

syntax:
;
;   extension=modulename.extension
;
; For example, on Windows:
;
;   extension=msql.dll
;
; ... or under UNIX:
;
;   extension=msql.so
;
; ... or with a path:
;
;   extension=/path/to/extension/msql.so
;
; If you only provide the name of the extension, PHP will look for it in its
; default extension directory.

;;;;
; Note: packaged extension modules are now loaded via the .ini files
; found in the directory /etc/php.d; these are loaded by default.
;;;;

;;;;;;;;;;;;;;;;;;;

Actually the php.ini is different again, it's now like it was before. For a few hours it just had references to Zend Opcache, I've never seen that before. After the final attempt at reinstalling everything from scratch, it's now back to the normal production PHP.ini.

"What's listed in disabled functions?"

It was this:

disable_functions = "show_source, system, shell_exec, passthru, exec, pcntl_exec"

It's currently this:

disable_functions = "show_source, system, shell_exec, passthru, exec"

Disabled as per warnings from Invision Community Dashboard.

grep disable_functions /opt/cpanel/ea-php73/root/etc/php.ini
#disable_functions = "show_source, system, shell_exec, passthru, exec, pcntl_exec"
disable_functions = "show_source, system, shell_exec, passthru, exec"

"Still using PHP-FPM?"

No as above at top of this post. Switched to FCGI for now apart fromto run the tests you asked for, I'll switch back to FCI handler afterwards so my sites are up again.

" permissions of /home/xxxx/public_html/xxxx/conf_global.php"

0640 inside a 0755 folder.

 

[cPanelLauren]

1. When running LSAPI - if you switch the permissions of that conf_global.php do you continue to get the error in the logs?
2. Most important, when you're running LSAPI what is output in /etc/apache2/logs/error_log?
3. I noticed that you're not getting the errors running php -v and php -m when calling the PHP version directly so that's not an issue
4. Is this multiple sites that are all experiencing the issue? If so do the ALL have similar .htaccess configurations?
5. I only noted checking php-fpm in the event that it was somehow re-enabled on the domains - it's really important it's in the off status or the changes made in the php.ini will not be effective.
6. Is the pre VirtualHost conf still in place? If so can you remove that entirely? It's for the full version of LSAPI as far as I'm aware and I'd like to limit any possible modifications causing issues.
7. For the disable_functions issue with popen it's got to be disabled in that user's .ini file then, if it's not in the global.

 

[The Old Man]

Most important, when you're running LSAPI what is output in /etc/apache2/logs/error_log?

okay, I some example from that log...

[Thu Nov 28 03:21:42.288308 2019] [lsapi:error] [pid 5458:tid 47907080255232] [client 888.888.234.123:62326] [host xxxsjxx.com] Backend fatal error: PHP Fatal error:  Uncaught Error: Class 'mysqli' not found in /home/xxxsjxx/public_html/xxxcom_config2.php:6\nStack trace:\n#0 /home/xxxsjxx/public_html/index.php(28): require_once()\n#1 {main}\n  thrown in /home/xxxsjxx/public_html/xxxcom_config2.php on line 6\n

[Thu Nov 28 03:22:37.718376 2019] [lsapi:error] [pid 5458:tid 47907084457728] [client zzz.zzz.zz.zzz:36306] [host xxxsjxx.com] Backend fatal error: PHP Fatal error:  Uncaught Error: Call to undefined function IPS\\mb_internal_encoding() in /home/xxxsjxx/public_html/content/init.php:489\nStack trace:\n#0 /home/xxxsjxx/public_html/content/init.php(1416): IPS\\IPS::init()\n#1 /home/xxxsjxx/public_html/content/index.php(12): require_once('/home/xxxsjxxxx...')\n#2 {main}\n  thrown in /home/xxxsjxx/public_html/content/init.php on line 489\n

[Thu Nov 28 03:25:45.072573 2019] [lsapi:error] [pid 5311:tid 47907097065216] [client 123.123.123.123:36666] [host xxxxxx-yyyyy.info] Backend fatal error: PHP Fatal error:  Uncaught Error: Call to undefined function IPS\\mb_internal_encoding() in /home/xxxxxxscxxxxxx/public_html/content/init.php:489\nStack trace:\n#0 /home/xxxxxxscxxxxxx/public_html/content/init.php(1416): IPS\\IPS::init()\n#1 /home/xxxxxxscxxxxxx/public_html/content/index.php(12): require_once('/home/xxxxxtxxxn...')\n#2 {main}\n  thrown in /home/xxxxxxscxxxxxx/public_html/content/init.php on line 489\n

[Thu Nov 28 03:43:29.959384 2019] [lsapi:error] [pid 5458:tid 47906997061376] [client 123.123.123.123:26866] [host xxxxxx-yyyyy.info] Backend fatal error: PHP Fatal error:  Uncaught Error: Call to undefined function IPS\\mb_internal_encoding() in /home/xxxxxxscxxxxxx/public_html/content/init.php:489\nStack trace:\n#0 /home/xxxxxxscxxxxxx/public_html/content/init.php(1416): IPS\\IPS::init()\n#1 /home/xxxxxxscxxxxxx/public_html/content/index.php(12): require_once('/home/xxxxxtxxxn...')\n#2 {main}\n  thrown in /home/xxxxxxscxxxxxx/public_html/content/init.php on line 489\n

[Thu Nov 28 03:44:50.857514 2019] [lsapi:error] [pid 5395:tid 47907080255232] [client 123.234.234.345:30366] [host xxxsjxx.com] Backend fatal error: PHP Fatal error:  Uncaught Error: Class 'mysqli' not found in /home/xxxsjxx/public_html/xxxcom_config2.php:6\nStack trace:\n#0 /home/xxxsjxx/public_html/index.php(28): require_once()\n#1 {main}\n  thrown in /home/xxxsjxx/public_html/xxxcom_config2.php on line 6\n

[Thu Nov 28 03:44:52.920660 2019] [lsapi:error] [pid 5311:tid 47907080255232] [client 123.123.123.123:10332] [host xxxxxx-yyyyy.info] Backend fatal error: PHP Fatal error:  Uncaught Error: Call to undefined function IPS\\mb_internal_encoding() in /home/xxxxxxscxxxxxx/public_html/content/init.php:489\nStack trace:\n#0 /home/xxxxxxscxxxxxx/public_html/content/init.php(1416): IPS\\IPS::init()\n#1 /home/xxxxxxscxxxxxx/public_html/content/index.php(12): require_once('/home/xxxxxtxxxn...')\n#2 {main}\n  thrown in /home/xxxxxxscxxxxxx/public_html/content/init.php on line 489\n, referer: https://xxxxxx-yyyyy.info/

[Thu Nov 28 03:44:53.736951 2019] [lsapi:error] [pid 5272:tid 47906999162624] [client 123.123.123.123:11786] [host xxxxxx-yyyyy.info] Backend fatal error: PHP Fatal error:  Uncaught Error: Call to undefined function IPS\\mb_internal_encoding() in /home/xxxxxxscxxxxxx/public_html/content/init.php:489\nStack trace:\n#0 /home/xxxxxxscxxxxxx/public_html/content/init.php(1416): IPS\\IPS::init()\n#1 /home/xxxxxxscxxxxxx/public_html/content/index.php(12): require_once('/home/xxxxxtxxxn...')\n#2 {main}\n  thrown in /home/xxxxxxscxxxxxx/public_html/content/init.php on line 489\n, referer: https://xxxxxx-yyyyy.info/

[Thu Nov 28 03:44:54.535686 2019] [lsapi:error] [pid 5272:tid 47907076052736] [client 123.123.123.123:12636] [host xxxxxx-yyyyy.info] Backend fatal error: PHP Fatal error:  Uncaught Error: Call to undefined function IPS\\mb_internal_encoding() in /home/xxxxxxscxxxxxx/public_html/content/init.php:489\nStack trace:\n#0 /home/xxxxxxscxxxxxx/public_html/content/init.php(1416): IPS\\IPS::init()\n#1 /home/xxxxxxscxxxxxx/public_html/content/index.php(12): require_once('/home/xxxxxtxxxn...')\n#2 {main}\n  thrown in /home/xxxxxxscxxxxxx/public_html/content/init.php on line 489\n, referer: https://xxxxxx-yyyyy.info/

[Thu Nov 28 03:46:45.008485 2019] [lsapi:error] [pid 5311:tid 47907082356480] [client 123.123.123.123:40494] [host xxxxxx-yyyyy.info] Backend fatal error: PHP Fatal error:  Uncaught Error: Call to undefined function IPS\\mb_internal_encoding() in /home/xxxxxxscxxxxxx/public_html/content/init.php:489\nStack trace:\n#0 /home/xxxxxxscxxxxxx/public_html/content/init.php(1416): IPS\\IPS::init()\n#1 /home/xxxxxxscxxxxxx/public_html/content/index.php(12): require_once('/home/xxxxxtxxxn...')\n#2 {main}\n  thrown in /home/xxxxxxscxxxxxx/public_html/content/init.php on line 489\n

[Thu Nov 28 03:51:08.024040 2019] [lsapi:error] [pid 5458:tid 47907084457728] [client 234,234.345.345:63148] [host www.xxxxxfsxxxxxxxxxxsx.co.uk] Backend fatal error: PHP Fatal error:  Uncaught Error: Call to undefined function IPS\\mb_internal_encoding() in /home/xxxxxtxxxnxxxxfxx/public_html/init.php:489\nStack trace:\n#0 /home/xxxxxtxxxnxxxxfxx/public_html/init.php(1416): IPS\\IPS::init()\n#1 /home/xxxxxtxxxnxxxxfxx/public_html/index.php(12): require_once('/home/xxxxxtxxxn...')\n#2 {main}\n  thrown in /home/xxxxxtxxxnxxxxfxx/public_html/init.php on line 489\n

Is this multiple sites that are all experiencing the issue? If so do the ALL have similar .htaccess configurations?

Yes all of my sites that use mysqli, I noticed html pages load okay but some have bits missing if there should be a news article or something from the database. Yes my htaccess files are similar, some have Wordpress references, some have seo friendly url redirects.

Is the pre VirtualHost conf still in place? If so can you remove that entirely? It's for the full version of LSAPI as far as I'm aware and I'd like to limit any possible modifications causing issues.

Yes, it was removed entirely and I got the same results.

I only noted checking php-fpm in the event that it was somehow re-enabled on the domains - it's really important it's in the off status or the changes made in the php.ini will not be effective.

Well it's disabled, I don't have the php-fpm module installed, but there are still references to it in MultiPHP, however the toggles are greyed out. I still get the issues with LSAPI if the PHP is set to inherit or EA-PHP-73.

I switch back to a different handler like FCGI and everything seems to work.

 

[The Old Man]

Forgot to add that when LSAPI is enabled, Wordpress shows this message instead of a white blank page:

Your PHP installation appears to be missing the MySQL extension which is required by WordPress.

 

[cPanelLauren]

I've seen this before in the CloudLinux forums, so it seems that you may not be the only one that has encountered something similar.


What's the output of the following when you're logged in as the user (any of them with wordpress experiencing the issue)

sudo su $user
/opt/cpanel/ea-php73/root/usr/bin/php -m

While you're doing that, I'm going to look into some further information on the issue on the CloudLinux documentation (they provide LSAPI the full version and were involved in our version)

 

[cPanelLauren]

Lets go through the LSAPI configuration as well:

Can you run the following:

stat /etc/apache2/conf.d/lsapi.conf

For the same account which you logged into to check the PHP modules run the following:

stat /home/$user/.htaccess
stat /home/$user/public_html/.htaccess

(primarily I'm looking for its existence in both places and and the ownership/permissions

In the .htaccess the following should be noted:

<IfModule lsapi_module>
   php_flag display_errors Off
   php_value max_execution_time 30
   php_value max_input_time 60
   php_value max_input_vars 1000
   php_value memory_limit 32M
   php_value post_max_size 8M
   php_value session.gc_maxlifetime 1440
   php_value session.save_path "/var/cpanel/php/sessions/ea-php72"
   php_value upload_max_filesize 2M
   php_flag zlib.output_compression Off
   php_flag opcache.enable Off
</IfModule>

The actual variables on your server there may be different but the IfModule should be present.

I'd like to see the actual lsapi version/info:

rpm -qa |grep lsapi

 

[The Old Man]

Thanks, that's interestingI just tried that and got this:

sudo su userwithwordpress
Attempting to create directory /home/xxxxxxxxxxx/perl5
[email protected] [~]# /opt/cpanel/ea-php73/root/usr/bin/php -m
[PHP Modules]
bcmath
bz2
calendar
Core
ctype
curl
date
dba
dom
enchant
exif
fileinfo
filter
ftp
gd
gettext
gmp
hash
iconv
imagick
imap
intl
ionCube Loader
json
ldap
libxml
mbstring
mysqli
mysqlnd
odbc
openssl
pcntl
pcre
PDO
pdo_mysql
PDO_ODBC
pdo_pgsql
pdo_sqlite
pgsql
phalcon
Phar
posix
pspell
readline
redis
Reflection
session
shmop
SimpleXML
soap
sockets
SourceGuardian
SPL
sqlite3
standard
sysvmsg
sysvsem
sysvshm
tidy
tokenizer
wddx
xml
xmlreader
xmlrpc
xmlwriter
xsl
Zend OPcache
zip
zlib

[Zend Modules]
Zend OPcache
the ionCube PHP Loader + ionCube24

It's 0441 here in the UK, so I better get some sleep! I'll try the other things later, thanks again for all your help.

 

[cPanelLauren]

The good news is that looks good. I do want to let you know that I'll be on holiday until Monday, I do apologize. I will have to check in over the next few days and will time permitting check in with this thread.

 

[The Old Man]

Can you run the following:

Hi Lauren,
Hope you had a good break. Sorry for the delay.
I'm still back on FCGI handler which is quite slow o I'd really like to try and get LSAPI handler working if possible

stat /etc/apache2/conf.d/lsapi.conf
  File: ‘/etc/apache2/conf.d/lsapi.conf’
  Size: 9105            Blocks: 24         IO Block: 4096   regular file
Device: 2de0b6b1h/769701553d    Inode: 2491726     Links: 1
Access: (0644/-rw-r--r--)  Uid: (    0/    root)   Gid: (    0/    root)
Access: 2019-12-07 11:56:58.452789510 +0000
Modify: 2019-11-26 02:43:35.260940897 +0000
Change: 2019-11-26 02:43:35.260940897 +0000
 Birth: -

stat /home/$user/.htaccess

 stat /home/me29/.htaccess
  File: ‘/home/me29/.htaccess’
  Size: 1196            Blocks: 8          IO Block: 4096   regular file
Device: 2de0b6b1h/769701553d    Inode: 2899614     Links: 1
Access: (0644/-rw-r--r--)  Uid: ( 1000/me29)   Gid: ( 1002/me29)
Access: 2019-12-07 11:48:28.064902311 +0000
Modify: 2019-11-27 11:45:39.187037320 +0000
Change: 2019-11-27 11:45:39.187037320 +0000
 Birth: -

stat /home/me29/public_html/.htaccess
  File: ‘/home/me29/public_html/.htaccess’
  Size: 57155           Blocks: 112        IO Block: 4096   regular file
Device: 2de0b6b1h/769701553d    Inode: 3156968     Links: 1
Access: (0644/-rw-r--r--)  Uid: ( 1000/me29)   Gid: ( 1002/me29)
Access: 2019-12-07 16:49:52.673055770 +0000
Modify: 2019-12-05 16:49:43.776898534 +0000
Change: 2019-12-05 16:49:43.776898534 +0000
 Birth: -

rpm -qa |grep lsapi
ea-liblsapi-1.1-38.38.1.cpanel.x86_64
ea-apache24-mod_lsapi-1.1-36.37.11.cpanel.x86_64

Hope this helps!

 

[cPanelLauren]

What's in /home/$user/.htaccess vs /home/$user/public_html/.htacess ?

are there php.inifiles in /home/ /home/$user and/or /home/$user/public_html?
Per litespeed themselves they note the following:

Troubleshoot
Some PHP extensions are missing after being loaded with per user php.ini, for example
Your PHP installation appears to be missing the MySQL extension which is required by WordPress.
This is because once custom php.ini is loaded, the default php.ini will be ignored. Therefore, extensions will not be loaded.
The easiest way to resolve this problem is to copy the contents of the default php.ini into the custom php.ini by the following command:
cat /opt/cpanel/ea-phpXX/root/etc/php.ini /opt/cpanel/ea-phpXX/root/etc/php.d/*.ini > /path/to/php.ini
Please replace ea-phpXX and /path/to/php.ini with the appropriate version and path.
Verify the php.ini content and restart LSWS if necessary, as a change in php.ini will not take effect until a new PHP process starts. The php.ini is read for the first time when a PHP process starts.

litespeed_wiki:php:per-user-php-ini [LiteSpeed Wiki]

www.litespeedtech.com

 

[The Old Man]

Thanks Lauren, it's now working after copying the php.ini into each public_html folder for each of my sites using:

cat /opt/cpanel/ea-php73/root/etc/php.ini /opt/cpanel/ea-php73/root/etc/php.d/*.ini > /home/eachusername/public_html/php.ini

and then restarting PHP-FPM in WHM.

Prior to this, I checked before and after enabling LSAPI handler and each time the .htaccess in my primary user directory had the lsapi_module configuration and each time it would change the name of the chosen handler to use in each my user php.ini files but never the lsapi_module settings. I'm not sure why they were not just using the master lsapi_module config in the main directory, but that's fine.

I note that the php.ini files in each separate user public_html directory and the one in /home/ are all set as group:user ownership root:root, whereas the version in /home/primaryusername/ and /home/primaryusername/public_html are both set to my primary username:username. They are all set to 0644.
They all have the same CHMOD but should I CHOWN for security all of the new public_html copies to each username:username, leave at root:root or change them all to nobody:nobody?

EDIT: Seconds after posting I found some more info on the Litespeed site that says because it uses suEXEC, each process runs as the owner of each account so I'll change the ones set as root:root to username:username instead.

I also noticed that the php-fpm master process is still running, as it was with when I switched from PHP-FPM back to FCGI.
Is that correct?

    root    0    0.00    0.01    php-fpm: master process (/usr/local/cpanel/etc/php-fpm.conf)

Thanks again for your help. I don't know if it's a bug but I think it would be preferable if all of this configuration and replication was automated via WHM when switching to LSAPI handler to be consistent with switching between the other FCGI or PHP-FPM handlers. It also seems to be inconsistent when setting the lsapi config settings to .htaccess, .user.ini and php.ini, from what I've read on their wiki it seems it is supposed to update all 3 files for max compatibility, recursively or not.

 

[cPanelLauren]

I am so glad it's working!!

I will need to test your findings, something has to have been a bit off. When I update through the MultiPHP manager or the MultiPHP INI Editor while using LSAPI all my files are updated, .htaccess, php.ini, and user.ini - now one thing that could be an issue was that if these files were root-owned to begin with. This is what I'll test.

I'll try and get back to you first thing tomorrow and let you know what I find.