phpmailer and hotmail delivery problem

upsforum

Well-Known Member
Jul 27, 2005
473
0
166
I use phpmailer for to send any email to hotmail addresses, the problem is that hotmail not receive never messages and my exim not return any errors, this is my log for the email test:

2013-02-23 00:30:11 1U924B-00014R-8I <= no[email protected] H=vps.hostname.net (MyDomain) [XX.1XX.XX.23X]:37011 P=esmtpsa X=TLSv1:DHE-RSA-AES256-SHA:256 A=dovecot_login:[email protected] S=1816 [email protected] T="Un tuo amico ti invita su mydomain.it" for [email protected]
2013-02-23 00:30:11 1U924B-00014R-8I SMTP connection outbound 1361575811 1U924B-00014R-8I mydomain.it [email protected]
2013-02-23 00:30:14 1U924B-00014R-8I => [email protected] R=dkim_lookuphost T=dkim_remote_smtp H=mx3.hotmail.com [65.55.37.104]

confirm that the message not received from hotmail ... spam box is empty :)
 

upsforum

Well-Known Member
Jul 27, 2005
473
0
166
this is grep result

2013-02-23 00:30:11 1U924B-00014R-8I <= [email protected] H=vps.hostname.net (mydomain.it) [XX.1XX.XX.23X]:37011 P=esmtpsa X=TLSv1:DHE-RSA-AES256-SHA:256 A=dovecot_login:[email protected] S=1816 [email protected] T="Un tuo amico ti invita su Blooshop.it" for [email protected]
2013-02-23 00:30:11 cwd=/var/spool/exim 3 args: /usr/sbin/exim -Mc 1U924B-00014R-8I
2013-02-23 00:30:11 1U924B-00014R-8I SMTP connection outbound 1361575811 1U924B-00014R-8I blooshop.it [email protected]
2013-02-23 00:30:14 1U924B-00014R-8I => [email protected] R=dkim_lookuphost T=dkim_remote_smtp H=mx3.hotmail.com [65.55.37.104]
2013-02-23 00:30:14 1U924B-00014R-8I Completed


I tried with telnet and go in timeout

[email protected] [~]# telnet mx1.hotmail.com 25
Trying 65.54.188.126...
Connected to mx1.hotmail.com (65.54.188.126).
Escape character is '^]'.
220 BAY0-MC4-F27.Bay0.hotmail.com Sending unsolicited commercial or bulk e-mail to Microsoft's computer network is prohibited. Other restrictions are found at Microsoft Anti-Spam Policy. Mon, 25 Feb 2013 01:49:26 -0800
Connection closed by foreign host.

and i have a problem with spf record, the doma in name is blooshop.it, you can try on SPF Query Tool and you can see that record spf is correct but if I try to add on sender id:

Sender ID Framework SPF Record Wizard

get error: "No SPF Record Found"
 

ruzbehraja

Well-Known Member
May 19, 2011
392
11
68
cPanel Access Level
Root Administrator
Troubleshooting

This link should give you all the information.

I once had the same problem a couple of years back, where the messages were being silently discarded.
You need to contact them and ask them to investigate. Its a manual process.
 

max_payne

Active Member
Feb 1, 2013
33
1
6
cPanel Access Level
Root Administrator
From the logs, the mail is successfully being sent to Hotmail. Are you getting any bounce-back messages at all? I not, only Hotmail can answer what is happening as ruzbehraja mentions above.