The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

phpmailer and hotmail delivery problem

Discussion in 'E-mail Discussions' started by upsforum, Feb 22, 2013.

  1. upsforum

    upsforum Well-Known Member

    Joined:
    Jul 27, 2005
    Messages:
    446
    Likes Received:
    0
    Trophy Points:
    16
    I use phpmailer for to send any email to hotmail addresses, the problem is that hotmail not receive never messages and my exim not return any errors, this is my log for the email test:

    2013-02-23 00:30:11 1U924B-00014R-8I <= noreply@mydomain.it H=vps.hostname.net (MyDomain) [XX.1XX.XX.23X]:37011 P=esmtpsa X=TLSv1:DHE-RSA-AES256-SHA:256 A=dovecot_login:admin@mydomain.it S=1816 id=97762905c706bdb9cf30b16209b220c9@www.mydomain.it T="Un tuo amico ti invita su mydomain.it" for my.address@hotmail.it
    2013-02-23 00:30:11 1U924B-00014R-8I SMTP connection outbound 1361575811 1U924B-00014R-8I mydomain.it my.address@hotmail.it
    2013-02-23 00:30:14 1U924B-00014R-8I => my.address@hotmail.it R=dkim_lookuphost T=dkim_remote_smtp H=mx3.hotmail.com [65.55.37.104]

    confirm that the message not received from hotmail ... spam box is empty :)
     
  2. Jeff Shotnik

    Jeff Shotnik Well-Known Member

    Joined:
    Oct 10, 2012
    Messages:
    61
    Likes Received:
    0
    Trophy Points:
    6
    Location:
    Denver, Colorado, United States
    cPanel Access Level:
    DataCenter Provider
    That doesn't look like the complete SMTP entry. Grep /var/log/exim_mainlog for "1U924B-00014R-8I" - does it say completed? Are you able to receive emails from the hotmail address?
     
  3. upsforum

    upsforum Well-Known Member

    Joined:
    Jul 27, 2005
    Messages:
    446
    Likes Received:
    0
    Trophy Points:
    16
    this is grep result

    2013-02-23 00:30:11 1U924B-00014R-8I <= noreply@blooshop.it H=vps.hostname.net (mydomain.it) [XX.1XX.XX.23X]:37011 P=esmtpsa X=TLSv1:DHE-RSA-AES256-SHA:256 A=dovecot_login:admin@blooshop.it S=1816 id=97762905c706bdb9cf30b16209b220c9@mydomain.it T="Un tuo amico ti invita su Blooshop.it" for my.address@hotmail.it
    2013-02-23 00:30:11 cwd=/var/spool/exim 3 args: /usr/sbin/exim -Mc 1U924B-00014R-8I
    2013-02-23 00:30:11 1U924B-00014R-8I SMTP connection outbound 1361575811 1U924B-00014R-8I blooshop.it my.address@hotmail.it
    2013-02-23 00:30:14 1U924B-00014R-8I => my.address@hotmail.it R=dkim_lookuphost T=dkim_remote_smtp H=mx3.hotmail.com [65.55.37.104]
    2013-02-23 00:30:14 1U924B-00014R-8I Completed


    I tried with telnet and go in timeout

    root@vps5g [~]# telnet mx1.hotmail.com 25
    Trying 65.54.188.126...
    Connected to mx1.hotmail.com (65.54.188.126).
    Escape character is '^]'.
    220 BAY0-MC4-F27.Bay0.hotmail.com Sending unsolicited commercial or bulk e-mail to Microsoft's computer network is prohibited. Other restrictions are found at Microsoft Anti-Spam Policy. Mon, 25 Feb 2013 01:49:26 -0800
    Connection closed by foreign host.

    and i have a problem with spf record, the doma in name is blooshop.it, you can try on SPF Query Tool and you can see that record spf is correct but if I try to add on sender id:

    Sender ID Framework SPF Record Wizard

    get error: "No SPF Record Found"
     
  4. ruzbehraja

    ruzbehraja Well-Known Member

    Joined:
    May 19, 2011
    Messages:
    383
    Likes Received:
    7
    Trophy Points:
    18
    cPanel Access Level:
    Root Administrator
    Troubleshooting

    This link should give you all the information.

    I once had the same problem a couple of years back, where the messages were being silently discarded.
    You need to contact them and ask them to investigate. Its a manual process.
     
  5. max_payne

    max_payne Active Member

    Joined:
    Feb 1, 2013
    Messages:
    33
    Likes Received:
    0
    Trophy Points:
    6
    cPanel Access Level:
    Root Administrator
    From the logs, the mail is successfully being sent to Hotmail. Are you getting any bounce-back messages at all? I not, only Hotmail can answer what is happening as ruzbehraja mentions above.
     
Loading...

Share This Page