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SOLVED phpMyAdmin access after cPanel update

Discussion in 'Database Discussions' started by mogorva, Sep 4, 2017.

  1. mogorva

    mogorva Registered

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    Hello,

    After v66.0.17 update all cPanel users can not open the internal phpMyAdmin. The PhpMyAdmin open in new tab but, showing the attached image everyone.

    In the /usr/local/cpanel/logs/error_log showing the following error message:

    Code:
    PHP Fatal error:  require_once(): Failed opening required './libraries/display_select_lang.lib.php' (include_path='/usr/local/cpanel/base/3rdparty/phpMyAdmin/vendor/phpunit/phpunit-selenium:/usr/local/cpanel/3rdparty/php/56/lib/php:.') in /usr/local/cpanel/base/3rdparty/phpMyAdmin/libraries/plugins/auth/AuthenticationCpanel.php on line 147
    [2017-09-04 15:39:07 +0200] warn [cpaneld] The subprocess (php) exited with an error: The subprocess reported error number 255 when it ended. at /usr/local/cpanel/Cpanel/Server/Handlers/SubProcess.pm line 239.
            Cpanel::Server::Handlers::SubProcess::_report_subprocess_errors(Cpanel::Server::Handlers::SubProcess=HASH(0x3e394b8)) called at /usr/local/cpanel/Cpanel/Server/Handlers/SubProcess.pm line 97
            Cpanel::Server::Handlers::SubProcess::handler(Cpanel::Server::Handlers::SubProcess=HASH(0x3e394b8), "subprocess_name", "php", "subprocess_read_handle", IO::Handle=GLOB(0x3b8f418), "subprocess_write_handle", GLOB(0x3e30b90)) called at cpsrvd.pl line 6487
            cpanel::cpsrvd::cgiHandler("app", "php", "app", "php", "document", "./3rdparty/phpMyAdmin/index.php") called at cpsrvd.pl line 6298
            cpanel::cpsrvd::phpHandler("app", "php", "document", "./3rdparty/phpMyAdmin/index.php") called at cpsrvd.pl line 2489
            cpanel::cpsrvd::dodoc_cpaneld() called at cpsrvd.pl line 1640
            cpanel::cpsrvd::dodoc(HASH(0x1341ec0)) called at cpsrvd.pl line 1424
            cpanel::cpsrvd::handle_one_connection(9) called at cpsrvd.pl line 873
            cpanel::cpsrvd::script() called at cpsrvd.pl line 321
    
    We are using all servers EasyApache3 Cloudlinux 6 and 7, and PHP 5.6.
    The "PHP-FPM service for cPanel Daemons" disabled all servers.

    Many thanks in advance for your help...
     

    Attached Files:

  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    We've seen this happen when the account's password is not synchronized with MySQL. Can you verify if the issue persists after resetting the password for the affected user via "WHM >> Password Modification"?

    Thank you.
     
  3. mogorva

    mogorva Registered

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    Hello,

    Yes, that was the problem. After the password change, the phpMyAdmin interface appears well.

    Thank you very much.
     
    cPanelMichael likes this.
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