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SOLVED phpMyAdmin AuthenticationCpanel.php Error

Discussion in 'Database Discussion' started by psytanium, Jan 17, 2018.

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  1. psytanium

    psytanium Well-Known Member

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    Hello,

    This error appear on every mouse click I do:

    Some errors have been detected on the server!
    Please look at the bottom of this window.

    and a lonf error message appear at the bottom of the page:

    Code:
    Warning in ./libraries/plugins/auth/AuthenticationCpanel.php#629
    mysqli_connect(): (28000/1045): Access denied for user 'dynoatm'@'localhost' (using password: YES)
    
    Backtrace
    
    ./libraries/plugins/auth/AuthenticationCpanel.php#629: mysqli_connect(
    string ********,
    string ********,
    string ********,
    string ********,
    string ********,
    )
    ./libraries/plugins/auth/AuthenticationCpanel.php#389: PMA\libraries\plugins\auth\AuthenticationCpanel::cp_mysql_auth_check(
    string 'dynoatm',
    string 'Arcache10-10-10',
    )
    ./libraries/common.inc.php#667: PMA\libraries\plugins\auth\AuthenticationCpanel->authCheck()
    ./sql.php#18: require_once(./libraries/common.inc.php)
    Thanks for your support
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    It's possible the cPanel and MySQL password for that account is out of sync. You can try resetting the cPanel password to see if that solves the issue:

    "WHM >> Password Modification"

    Otherwise, check to see if a /home/$username/.my.cnf file exists under this account. If so, remove it, or update the password in this file to match the cPanel account password (or vice-versa).

    Thank you.
     
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    Metro2 likes this.
  3. DennisMidjord

    DennisMidjord Well-Known Member

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    We had that exact error yesterday for just 1 account. Changing the password like @cPanelMichael suggests fixed the issue straight away.
     
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  4. psytanium

    psytanium Well-Known Member

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    Thanks, solved :)
     
  5. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    I'm glad to see that helped. Thank you for sharing the outcome.
     
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  6. Yassine Bouzaka

    Yassine Bouzaka Registered

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    Not working with me , i changed mysql password (WHM)

    HTML:
    Warning in ./libraries/plugins/auth/AuthenticationCpanel.php#629
     mysqli_connect(): (28000/1045): Access denied for user 'cpses_'@'localhost' (using password: YES)
    
    Backtrace
    
    ./libraries/plugins/auth/AuthenticationCpanel.php#629: mysqli_connect(
    string ********,
    string ********,
    string ********,
    string ********,
    string ********,
    )
    ./libraries/plugins/auth/AuthenticationCpanel.php#389: PMA\libraries\plugins\auth\AuthenticationCpanel::cp_mysql_auth_check(
    string 'cpses_tn8uz7uz1g',
    string 'L2zxcxBPDoBNSQof2DHe3kcPdBF7yH47',
    )
    ./libraries/common.inc.php#667: PMA\libraries\plugins\auth\AuthenticationCpanel->authCheck()
    ./index.php#20: require_once(./libraries/common.inc.php)
    Notice in ./libraries/plugins/auth/AuthenticationCpanel.php#81
     Undefined index: auth_type
    
    Backtrace
    
    ./libraries/common.inc.php#670: PMA\libraries\plugins\auth\AuthenticationCpanel->auth()
    ./index.php#20: require_once(./libraries/common.inc.php)
    Notice in ./libraries/plugins/auth/AuthenticationCpanel.php#99
     Undefined index: charset
    
    Backtrace
    
    ./libraries/common.inc.php#670: PMA\libraries\plugins\auth\AuthenticationCpanel->auth()
    ./index.php#20: require_once(./libraries/common.inc.php)
     Cookies required
     
  7. cPanelMichael

    cPanelMichael Forums Analyst
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    Are you accessing phpMyAdmin through Web Host Mnaager, or through cPanel? If it's through cPanel, the password to change is the account password via "WHM >> Password Modification".

    Thank you.
     
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  8. Metro2

    Metro2 Well-Known Member

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    This works like a charm for me. Had a couple user accounts with the same issue in the OP, and simply doing WHM > Password Modification without even giving them a different cPanel password works. Just did one a few minutes ago, same password the user had before, and it immediately fixed the phpMyAdmin display for them.

    As far as why this happens (and only rarely and only with one or two accounts) - my guess is it's possibly due to so many server migrations (in my case) where the client has been with me to 12 years and during that time we've phased out old servers / migrated to new ones at least 6 times. I'm guessing that occasionally during the Transfer Account process after so many times something is bound to go out of sync, but that's just my speculation.

    Thank you @cPanelMichael!
     
  9. Aeon_Sydney

    Aeon_Sydney Registered

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    I have the same problem and it works for a little bit. However the next day it is broken again until I reset the root MySQL password again and it will work again until the next day.
     
  10. cPanelMichael

    cPanelMichael Forums Analyst
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    Does a /home/$username/.my.cnf file exist for the affected account?

    Thank you.
     
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  11. Aeon_Sydney

    Aeon_Sydney Registered

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    Yes, the file exists and is correct. I have to keep resetting the root MySQL password every day otherwise when accessing phpMyAdmin from WHM I get prompted for the username and password and below it says:

    mysqli_connect() expects parameter 5 to be long, string given
    Undefined index: auth_type
     
  12. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Can you open a support ticket so we can take a closer look? Feel free to post the ticket number here once it's opened and we will update this thread with the outcome:

    How to Open a Technical Support Ticket - cPanel Knowledge Base - cPanel Documentation

    Thank you.
     
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