phpmyadmin slow export and error

mahdy_sharifi

Well-Known Member
Feb 26, 2012
220
1
68
cPanel Access Level
Root Administrator
Hi .

our customer when export any database in Phpmyadmin , after too long time loading , get failed error . database size not more than 10 - 20 M .
How can resolve this ?
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,904
2,219
463
Hello,

You can try increasing the limits for the following options under the "PHP" tab in "WHM >> Tweak Settings":

cPanel PHP max upload size
cPanel PHP max POST size


However, generally the better option is to import larger databases via the command line:

MySQL :: MySQL 5.6 Reference Manual :: 7.4.2 Reloading SQL-Format Backups

Can you verify if the issue is reproducible via the command line?

Thank you.
 

mahdy_sharifi

Well-Known Member
Feb 26, 2012
220
1
68
cPanel Access Level
Root Administrator
this problem occured recently , dump from 10 M database not need command line.
updating cPanel PHP max upload size and cPanel PHP max POST size not resolved issue.
 

sysnishit

Active Member
Aug 13, 2018
25
3
3
Internet
cPanel Access Level
Root Administrator
Hello,

Yes 10mb doesn't need command line but wondering if it produce any error when tried to dump using mysqldump. Btw, did you check db using mysqlcheck. Because corrupted tables can be reason for not getting export from phpmyadmin.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,904
2,219
463
this problem occured recently , dump from 10 M database not need command line.
updating cPanel PHP max upload size and cPanel PHP max POST size not resolved issue.
Hi @mahdy_sharifi,

Do you mind opening a support ticket so we can take a closer look at the affected system to see why the export feature in phpMyAdmin isn't working? You can post the ticket number here and I'll link this thread to the ticket.

Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,904
2,219
463
I have the same issue. And the above solutions did not solve it too.
Hello @Akinyemi Alamu,

Can you test to see if disabling the following option under the Software tab in WHM >> Tweak Settings improves the performance?

Enable phpMyAdmin information schema searches

You'll need to logout of cPanel and log back in after disabling this option to verify if the phpMyAdmin performance improves.

Thank you.