PHPMyAdmin User Side slow on cPanel 82.0.9

[MisterAsso]

Hi all
I have a very strange problem accessing PhpMyAdmin from user side then via Cpanel user. Before version 82.0.9 was all ok, after the update the access to PhPMyAdmin in the user area of Panel is veeeery slow. The access from the WHM area, then the access with root rights, it's ok.

I tried to put OFF on the "Enable phpMyAdmin information schema searches" in Tweak settings but nothing changed.

How I can resolve this issue? It's very important to get the user access to PhpMyAdmin.

Thank you,

Renato.

 

[cPanelMichael]

Hello @MisterAsso,

Can you open a support ticket so we can take a closer look at your server? You can post the ticket number here after it's opened and I'll link this thread to it.

Thank you.

 

[MisterAsso]

Hello @MisterAsso,

Can you open a support ticket so we can take a closer look at your server? You can post the ticket number here after it's opened and I'll link this thread to it.

Thank you.

Thank you @cPanelMichael,
the ticket id is 13142145.

 

[cPanelMichael]

Hello,

To update, it was determined this relates to internal case CPANEL-28685:

SOLVED - [CPANEL-28685] Webmail access fails with blank screen no error

login with https://www.domain.com/webmail fail, open a blank screen no errors in logs after update to V82.07 (Cloudlinux 6.10) Work well with pop3 software access. Turning off cphulkd or csf do nothing. Anyone have a clue?

forums.cpanel.net

We'll update that thread once the case is published.

Thank you.

 

[tom_taylor]

Hi

Still have the same issue with 'v82.0.14'

Appears phpMyAdmin was hanging and once i run the following it was ok

/scripts/restartsrv_cpanel_php_fpm --hard
/scripts/restartsrv_cpsrvd --hard

Please can you investigate further


Thanks

Tom

Hello,

To update, it was determined this relates to internal case CPANEL-28685:

SOLVED - [CPANEL-28685] Webmail access fails with blank screen no error

login with https://www.domain.com/webmail fail, open a blank screen no errors in logs after update to V82.07 (Cloudlinux 6.10) Work well with pop3 software access. Turning off cphulkd or csf do nothing. Anyone have a clue?

forums.cpanel.net

We'll update that thread once the case is published.

Thank you.

 

[cPanelMichael]

Still have the same issue with 'v82.0.14'

Appears phpMyAdmin was hanging and once i run the following it was ok

/scripts/restartsrv_cpanel_php_fpm --hard
/scripts/restartsrv_cpsrvd --hard

Hello Tom,

Could you submit a support ticket so we can take a closer look at your server? You can post the ticket number here once it's opened and we'll link this thread to it.

Thank you.