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Please explain how new email accounts work

Discussion in 'E-mail Discussions' started by SCott Galambos, Oct 4, 2016.

  1. SCott Galambos

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    I add a new email account with cPanel. Its created in two spots.

    /home/user/mail/.address\@domain_com
    and
    /home/user/mail/domain.com/address

    WHY? when mail comes in from the internet it goes to the first spot and outlook can see the new messages, but when it gets delivered by a local server right beside this cpanel machine it gets delivered to the second spot and outlook can't see the new message.

    Why is this happening?
     
  2. SCott Galambos

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    it might be working now, outlook can get the mail. I can't understand the reason for two spots though.
     
  3. cPanelMichael

    cPanelMichael Forums Analyst
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