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Please explain how new email accounts work

Discussion in 'E-mail Discussion' started by SCott Galambos, Oct 4, 2016.

  1. Scott Galambos

    Scott Galambos Active Member

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    I add a new email account with cPanel. Its created in two spots.

    /home/user/mail/.address\@domain_com
    and
    /home/user/mail/domain.com/address

    WHY? when mail comes in from the internet it goes to the first spot and outlook can see the new messages, but when it gets delivered by a local server right beside this cpanel machine it gets delivered to the second spot and outlook can't see the new message.

    Why is this happening?
     
  2. Scott Galambos

    Scott Galambos Active Member

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    it might be working now, outlook can get the mail. I can't understand the reason for two spots though.
     
  3. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    One of the locations is a symbolic link to the other. The data isn't actually duplicated.

    Thank you.
     
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