Please help :: Adding user to handle multiple domain


Jun 6, 2004
i have created a user VIA WHM with the below config
Subdomains 0 / 12
Parked Domains 0 / 12
Addon Domains 0 / 12
MySQL Databases 0 / 6

but when i try to login with that user name and try to create another domain under addon domain option it gives me the below error. can somebody hep solve this. and let me know why this keeps happening.

Addon Domain Additions

The subdomain, has been added.

Nameserver ips for are:, Sorry, that domain ( is already pointed at an ip address that does not appear to use dns servers on this server or master servers! Please transfer the domain to this server's nameservers or have your admin add one of its nameservers ips to /etc/ips.remotedns and make the proper A entries on that remote nameserver!

The subdomain, has been removed. could not be setup. The subdomain was not setup either.