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Please HELP!: first mail account is working, but second is not (login falure) ...

Discussion in 'E-mail Discussions' started by student, Oct 3, 2006.

  1. student

    student Active Member

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    Suddenly mail server can only authenticate main mail account of cPanel domains. My users are sending me messages that they can't use theirs second mail accounts, only main account is working. There is always 'Login failure' when trying to get second box mails.

    maillog is saying 'pop3d: LOGIN FAILED'

    The similar problem is with FTP, only main account of the domain is working OK, but when I create the second, I simply can't log into this account.

    Really appreciate any help ... I hope this is not serius issue :/
     
  2. designeru

    designeru Well-Known Member

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    Hello,

    I'm not sure if this is your issue to, but try to do this:
    - # /etc/init.d/xinetd stop
    - # cd /etc/xinetd.d/
    - # ls
    - search here something_pop3_something_else (eg. pop3d)
    - edit that file and see if it has a line "disable = no". If it has, changed it to "disabled = yes". Go to all files that contains pop3 (including pop3s).
    - # /etc/init.d/xinetd start
    - # /scripts/restartsrv_cppop
     
  3. angelina_holy

    angelina_holy Well-Known Member

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    Try resetting the password for the second mail id . run scripts/mailperm*

    you can also try /scripts/courierup*
    /scripts/ fixeverything*
     
  4. Damian

    Damian Well-Known Member

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    I don't really think that the tips above are going to help any.

    Additional mail boxes and FTP accounts are a little different in that they must have the domain name appended to the username you choose.

    e.g.

    domain: mydomain.com
    cpanel user: cp_user
    cpanel pass: cp_pass

    Default Mail
    POP Host: mydomail.com
    POP user: cp_user
    POP pass: cp_pass

    Additional Mailbox (user@mydomain.com)
    POP Host: mydomail.com
    POP user: user@mydomain.com
    POP pass: <mailbox password>

    The same applies to FTP accounts. If you look at the FTP and Mail account page within your cPanel you will see that that the login/username actually shows the full user@domainname notation for all additional mailboxes and FTP logins.
     
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