Please HELP!: first mail account is working, but second is not (login falure) ...

student

Active Member
Aug 9, 2006
38
0
156
Suddenly mail server can only authenticate main mail account of cPanel domains. My users are sending me messages that they can't use theirs second mail accounts, only main account is working. There is always 'Login failure' when trying to get second box mails.

maillog is saying 'pop3d: LOGIN FAILED'

The similar problem is with FTP, only main account of the domain is working OK, but when I create the second, I simply can't log into this account.

Really appreciate any help ... I hope this is not serius issue :/
 

designeru

Well-Known Member
Nov 2, 2005
83
0
156
Hello,

I'm not sure if this is your issue to, but try to do this:
- # /etc/init.d/xinetd stop
- # cd /etc/xinetd.d/
- # ls
- search here something_pop3_something_else (eg. pop3d)
- edit that file and see if it has a line "disable = no". If it has, changed it to "disabled = yes". Go to all files that contains pop3 (including pop3s).
- # /etc/init.d/xinetd start
- # /scripts/restartsrv_cppop
 

angelina_holy

Well-Known Member
Aug 6, 2006
113
0
166
Try resetting the password for the second mail id . run scripts/mailperm*

you can also try /scripts/courierup*
/scripts/ fixeverything*
 

Damian

Well-Known Member
Oct 1, 2001
106
6
318
I don't really think that the tips above are going to help any.

Additional mail boxes and FTP accounts are a little different in that they must have the domain name appended to the username you choose.

e.g.

domain: mydomain.com
cpanel user: cp_user
cpanel pass: cp_pass

Default Mail
POP Host: mydomail.com
POP user: cp_user
POP pass: cp_pass

Additional Mailbox ([email protected])
POP Host: mydomail.com
POP user: [email protected]
POP pass: <mailbox password>

The same applies to FTP accounts. If you look at the FTP and Mail account page within your cPanel you will see that that the login/username actually shows the full [email protected] notation for all additional mailboxes and FTP logins.