Please Help! Need to RollBack to 10.xx ASAP.

WHM 11 support the custom make --rsyncable. So, remove the extra --rsyncable in your cron
then login to WHM to reconfigure it.

 

Chucky5:

STABLE and RELEASE are still running 10.x you can roll back to one of those, assuming you are using CURRENT.

Or if you would like you can submit a ticket and we will troubleshoot your issues on cPanel 11.

 

cpanel 11 is running great on most people servers. i think it would be far much easier to debug and troubleshoot the issues you are experiencing than rolling back to cpanel 10, as since 24 may or so, cpanel 10 would be out and only cpanel 11 will get updates.

 

I have to agree with Katmai.

Is better to work out the issues you are having with cPanel 11.

 

open a ticket or let us now what the problems are.

 

I was experiencing the

and that was really a big issue for me. I am glad I did the roll back. I guess I will have to wait for this issue to be fixed before I upgrade to v11 again.

A nice interface is not going to do much for me if I cannot receive any emails.

 

Maybe someone could be nice enough to answer the question that this thread is about? How do you do a "Software RollBack"?

 

A quick question - I gather that if you are on current release and then choose say stable, and do a "upgrade to latest version" that it will 'update' you to the latest stable version? Effectively if you are on v11 then you will go back to v10 - is that correct?

I can see what you mean though about wanting to go back to your partcular version - not sure how to do that.

 

Well, I did a forced Exim Upgrade and it seems to fix the issue. I am not sure about custom settings as all my settings were done from within WHM.

I am now getting my emails.

 

well I'm not sure about rollbacks, but we had to migrate back to release and stable versions since cp 11 is not working correctly. We rolled back on 95% of our servers because there are way too many problems such as:

1. reseller accounts not showing in drop downs when creating accounts
2. Shared and dedicated SSL certs showing as not vaild and erroring out in all browsers
3. account quota modification buttons are non-clickable in some browsers
4. users not able to login into their cpanel accounts unless huge amounts of memory allowances made.
5. reseller account totals reflect entire system, rather than individual resellers allocations
6. PHP no longer working behind .htaccess
7. .htacess non-functioning on existing directories
8. self-signed server SSL certs not valid and preventing users from logging into cpanel/webmail/etc.
9. SSL certs generating errors that host name and cert name do not match, when they do.

Most of the problems revolve around the reseller center, SSL, .htaccess, and layouts not fully cross browser compatible. cpanel 11 has been such a catastrophy for us to the point that we could not field all the techsupport calls the last week resulting in a requirement to roll back to v10 and turn off auto updates for cpanel. (most boxen on centOS 4.x and some stragglers in the 3.8x range)

I know some people are having good luck cp 11, but we've had huge problems with cp 11 and "staying" reliable for our customers. But cp 11 is a great interface and looks like a great idea, but it is not ready for a production environment (neither current nor beta).

 

no prob. I've given up mostly as of an hour ago. Only have one box left on cp 11 current, which is not going to help reproduce the probs customers were having.

the php behind .htaccess was the inability to post to phpbb running behind .htaccess. Reverting back to a 10.x version allowed people to post again. (php 4.4.3 and latest phpbb from cp). Reverting back to 10.x fixed this problem.

browser: Opera 8.x, Opera 9.x Firefox 1.5 and 2.x were fine (I don't care to test IE anything in such cases), but I have some folks on opera that could not make those changes.

sorry I don't have the SSL error images anymore, but basically the shared SSL certs from geotrust QuickSSL were causing browsers to calim the host names did not match. Reverting back to 10.x fixed this problem.

On folks using SSL connection to whm/cpanel/webmail they would just go to a blank screen, even after discovering that there was a new toggle to set a cert up as shared in the SSL managers. Reverting back to 10.x fixed this problem.

we had tons of reports that people could not access items behind .htaccess after the changes, but did not confirm as we decided to do roll backs to fix the problems.

But as an update since my last post, we found some of the machines were not on perl 5.8.8 (was 5.8.7 and one had 5.8.6), so not sure if that is related or not, but we cannot test that now.

I think this is great stuff, but I just can't afford to become a beta tester in these situations. I'll continue to play with the one remaining box that has 20 or so live clients on it (and 1 reseller), but for now it's working okay. I'll keep reporting bugs when appropriate over at bugzilla.

 

One other issue we are having,

we have rolled all but 1 server back to 10x
we thoughthis one was OK but have since noticed that when an account is setup, that is supposed to have a dedicated IP that its NOT adding the dedicated IP,


thats a big one for us,.

 

i cant create an account on lastest current release it gave errors about cant add user group but once i rolled back to release which is 10x it worked perfect