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Plesk To Cpanel

Discussion in 'General Discussion' started by jackal, Feb 28, 2004.

  1. jackal

    jackal Well-Known Member

    Feb 23, 2002
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    Who around here has experience moving sites/accounts from plesk to cpanel?
    Needing some help with this.
  2. PULSE

    PULSE Member

    Feb 4, 2004
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    We just did this ourselves using the WHM transfer tool. There are a definetely a few things to keep in mind.

    1) Files transfers were fine. Saves a lot of time, particularly for large sites. Maintained directory structure. cPanel has less root directories than PLESK, and creates the extra PLESK ones. We deleted the unecessary directories so our customers would not get confused.

    2) Email did not transfer over at all. All email addresses had to be recreated.

    3) Passwords (control panel) did not carry over in our experience.

    4) Sometimes databases came over, sometimes they didn't and had to be moved manually. cPanel uses a 'dbname_' and a 'dbuser_' prefix to their MySQl db's and db users. This means that anything that runs off a db needs to have the config file(s) manually updated.

    5) Any script or config file that uses a full path to point to directories also needs to be changed.

    6) Make sure that any control panel username is not the same as a potential email address. For example, do not make a username 'pulse' if there might be an email named 'pulse@...). Because cPanel creates a default email address that is the same as the username, this has caused confusion for customers (unless an account will only use one email address, then it doesn't matter.)

    7) Expect cPanel to be higher maintenace than PLESK. Compared to PLESK, cPanel just seems buggier and quirky at first.

    8) Accessing email is different enough for customers. Be sure to explain the new instructions clearly.

    If I think of anything else, I'll post it here.

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