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Plugin showing blank reports

Discussion in 'General Discussion' started by caisc, Dec 2, 2018.

  1. caisc

    caisc Well-Known Member

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    Hello,

    Plz refer to the Account DNS Check plugin - Removed -

    We have recently setup a new server with WHM v76 and Cloudlinux 7.5
    When installed Account DNS Check WHM plugin and tried to see dns details, it shows blank reports.

    As mentioned on the website, installed it using following steps -

    - Removed -

    See report screenshot - Removed -

    It seems its not detecting any account on server, while server is hosting several accounts.

    Script is running fine on old servers with same kernel and cpanel version.
    I know its free script, but any help to fix it will be appreciated.

    Thanks
     
    #1 caisc, Dec 2, 2018
    Last edited by a moderator: Dec 2, 2018
  2. LucasRolff

    LucasRolff Well-Known Member

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    I'd suggest you contact NDCHost about your issue with their Account DNS Check Plugin
     
    cPanelLauren likes this.
  3. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

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    Hi @caisc


    As suggested already by @LucasRolff you'd need to contact the provider of the plugin for issues concerning it. While it may work with older versions, it is up to the provider to update the plugin to be compatible with newer versions of cPanel.

    Thanks!
     
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