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Point subdomain on different account?

Discussion in 'Bind/DNS/Nameserver' started by marios_thanos, Jul 3, 2018.

  1. marios_thanos

    marios_thanos Registered

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    Hi.
    I need some help.

    I have a website called "example.com" in this ip "212.95.xx.xxx' at this dns "ns1.example.network , ns2.example.network" on a account 1.

    I need to point the subdomain "articles.example.com" in this ip again "212.95.xx.xxx" with the same dns "ns1.example.network , ns2.example.network" but on a different account in the same hosting provider.

    I think my question is as detailed as it can be .
     
    #1 marios_thanos, Jul 3, 2018
    Last edited by a moderator: Jul 3, 2018
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Twitter:
    Make sure the subdomain is not already on that main account first, then you can create a new cPanel account using that subdomain. Assuming the main account is on the shared IP, the new subdomain can be on that same shared IP.

    I think that's what you're loooking for.


    Your forum profile lists you as Website Owner, you may not have access to create a new cPanel account.
     
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  3. marios_thanos

    marios_thanos Registered

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    I get this error.
    (XID dn5prn) The domain “articles.example.com” may not be created by “vynn” because “example.com” is already owned by another user.
     
    #3 marios_thanos, Jul 3, 2018
    Last edited by a moderator: Jul 3, 2018
  4. cPanelLauren

    cPanelLauren Forums Analyst
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    Hi @marios_thanos

    Based on that error it sounds like the domain exists on the server already under a different account as suggested originally by @Infopro you need to ensure the domain is removed from the other user's account.

    Thanks!
     
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