Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Pointing portugues domain (.pt) to my reseller server

Discussion in 'Bind/DNS/Nameserver' started by Ricardo Campos, May 6, 2016.

  1. Ricardo Campos

    Ricardo Campos Registered

    Joined:
    May 6, 2016
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Uk
    cPanel Access Level:
    Reseller Owner
    Hello,

    I have a reseller server, where I have a few clients websites. But one of my clients have a portugues domain (.pt) and when I try to point the domain to my server it's saying server not found.
    They have a evaluation log and it give me this error.

    Any Idea how I can fix it?


    ****++++****++++****

    ; <<>> DiG 9.9.4-RedHat-9.9.4-18.el7_1.2 <<>> @123.co.uk joanarte.pt NS +norecurse
    ; (1 server found)
    ;; global options: +cmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 56891
    ;; flags: qr aa; QUERY: 1, ANSWER: 2, AUTHORITY: 0, ADDITIONAL: 1

    ;; OPT PSEUDOSECTION:
    ; EDNS: version: 0, flags:; udp: 4096
    ;; QUESTION SECTION:
    ;joanarte.pt. IN NS

    ;; ANSWER SECTION:
    joanarte.pt. 86400 IN NS ns2.123.co.uk.
    joanarte.pt. 86400 IN NS ns1.123.co.uk.

    ;; Query time: 251 msec
    ;; SERVER: 192.185.24.36#53(192.185.24.36)
    ;; WHEN: Fri May 06 16:26:02 WEST 2016
    ;; MSG SIZE rcvd: 93


    ****++++****++++****
    /usr/bin/dig: couldn't get address for 'ns1.123.co.uk.': not found

    ****++++****++++****
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    45,384
    Likes Received:
    1,951
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello,

    Could you report this to your hosting provider so they can determine why the DNS lookup is failing, and temporarily allow the creation of a domain name that does not resolve to the cPanel server?

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice