pop before smtp stopped working yesterday; smtp auth still works

[hexa]

Hi,

we have had working pop before smtp and smtp auth option till yesterday.
Yesterday costumers who use pop before smtp complained, that they can't send out mail anymore. If they start using smtp auth it works again.

But not all want to use smtp auth, so I wonder if anything has changed in the default options for Exim and/or where can i see if pop before smtp is enabled?

Users not using smtp auth get this message:

2008-09-17 11:46:30 H=XXX.XXX.net (XXX) [84.XXXX] F=<[email protected]> rejected RCPT <[email protected]>: XXXX (XXX) [XXX.146] is currently not permitted to relay through this server. Perhaps you have not logged into the pop/imap server in the last 30 minutes or do not have SMTP Authentication turned on in your email client.

 

[hexa]

Can anyone help?

 

[Jeewhizz]

Make sure tailwatchd is running

/usr/local/cpanel/bin/tailwatchd --start

 

[hexa]

Thnx. I think this will fix it. Why would it die, and why woudn't cpanel restart it? What can I do to prevent this problem again in the future.

root@XX [~]# ls -la /usr/local/cpanel/bin/tailwatchd
lrwxrwxrwx 1 root root 21 Jun 27 04:20 /usr/local/cpanel/bin/tailwatchd -> ../libexec/tailwatchd*
root@XX [~]# ps faux | grep tail
root@XX [~]#

 

[d_t]

Go to WHM -> Service Manager and verify if both options (enabled and monitor) are on. I had the same problem but tailwatchd monitoring was off. Also, check if chkservd is running.

 

[hexa]

Great info.
Thank you very much.