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pop email on addon domains, can get mail, not send

Discussion in 'E-mail Discussions' started by rich2, Sep 19, 2002.

  1. rich2

    rich2 Well-Known Member

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    the topic says most of it, for the addon domains on a clients account, the user made can get email sent to him/her but trying to send out (smtp) hangs @ the smtp login screen of my email client (in this case outlook express) all main accounts and domains work fine, just addon domains.

    as of this post i am running
    WHM 5.0.0
    Cpanel 5.0.0-70

    anyone else have this issue?
    or any resolutions?
     
    #1 rich2, Sep 19, 2002
  2. nodehost

    nodehost Registered

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    Same problem here - can not send, but can receive.
     
    #2 nodehost, Sep 23, 2002
  3. fog

    fog Well-Known Member

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    Same here.
     
    #3 fog, Sep 23, 2002
  4. rich2

    rich2 Well-Known Member

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    ok i am hoping some1 sees this thread other than just us... i will put in a bug report if one hasnt been put in already
     
    #4 rich2, Sep 23, 2002
  5. AlaskanWolf

    AlaskanWolf Well-Known Member

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    any resovle to this?
     
    #5 AlaskanWolf, Sep 27, 2002
  6. rich2

    rich2 Well-Known Member

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    not that i know of
     
    #6 rich2, Sep 27, 2002
  7. moronhead

    moronhead Well-Known Member

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    One thing to try is to make sure the DNS entries in /var/cpanel/username don't have duplicate id numbers.
     
    #7 moronhead, Sep 27, 2002
  8. gilberti

    gilberti Registered

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    Any news on this topic? I'm currently having this problem.

    cPanel.net Support Ticket Number:
     
    #8 gilberti, May 29, 2003
  9. Trel

    Trel Well-Known Member

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    Some ISP's will force you to use their SMTP server for sending mail. This especially happens with Dial up.

    I think if you search at http://www.dslreports.com with their search feature you can find a list of which ISP's do this.

    I know Direcway Dial up is one of them.

    cPanel.net Support Ticket Number:
     
    #9 Trel, May 29, 2003
  10. Trel

    Trel Well-Known Member

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    #10 Trel, May 29, 2003
  11. gilberti

    gilberti Registered

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    Hosted Domain = domainA
    Addon Domain = domainB

    While I'm able to send out through SMTP mail.domainA.com, my add on can't send email out through mail.domainB.com.

    cPanel.net Support Ticket Number:
     
    #11 gilberti, May 29, 2003
  12. DWHS.net

    DWHS.net Well-Known Member
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    I can't send email all day!!!

    Please help, this is a disaster...

    Ever since I upgraded today the sending mail on pop3 does not work.

    Is there a fix, here is the error:

    email can't be sent because one of the recipients was rejected by the server. (every email is rejected)
    550, relaying to xxxx.com prohibited by administrator.

    Pleeeeese help...

    Thank you, Charles

    Fix--------------------


    Fixed now, it just started working again after doing nothing about 4-5 hours later...

    Strange stuff :confused:

    cPanel.net Support Ticket Number:
     
    #12 DWHS.net, May 30, 2003
    Last edited: May 30, 2003
  13. DWHS.net

    DWHS.net Well-Known Member
    PartnerNOC

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    For the record, the problem came back minutes later so I did a server reboot and every email account now works great.

    Maybe a reboot is a good idea for the the latest build... Don't quote me :)

    cPanel.net Support Ticket Number:
     
    #13 DWHS.net, May 30, 2003
  14. Shiekron2

    Shiekron2 Active Member

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    Same problem here.

    Any update on the situation?

    cPanel.net Support Ticket Number:
     
    #14 Shiekron2, Jun 8, 2003
  15. DWHS.net

    DWHS.net Well-Known Member
    PartnerNOC

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    It fixed itself here for about a week now, the only thing I did special was update cpanel and clean out the mail que.

    -Charles

    cPanel.net Support Ticket Number:
     
    #15 DWHS.net, Jun 8, 2003
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