SOLVED pop/imap/exim services crashing after v68

[tui]

Hello all,

After the latest cpanel update (v68) we are having random crash on mail services (pop,imap,exim), im experiencing this in 3 of our servers, the service recover automatically in just minutes and the service crash is random (but it happens every day regardless of the time), sometimes is pop, sometimes is imap and sometimes (much less than other two) is exim.

Do any of you have this problem after updating?

 

[24x7server]

Hi,

Can you check the maillogs for more details on this? Please check /var/log/maillog for more details.

 

[tui]

Hi,

Can you check the maillogs for more details on this? Please check /var/log/maillog for more details.

yes but what exactly do I need to look for, the log is extremely large, has a lot of records

 

[cPanelMichael]

Hello,

Feel free to open a support ticket using the link in my signature so we can take a closer look at the server to see what's happening.

Thank you.

 

[cPanelNick]

This is caused by a process disappearing when cPanel is checking it.

CPANEL-16759 was opened to account for this problem and released in
68.0.12