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POP3 Authorization Issue

Discussion in 'E-mail Discussion' started by GreenVine, Aug 12, 2013.

  1. GreenVine

    GreenVine Member

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    Hello

    When I use another email provider to receive emails from a cPanel-based email account, it says authorization failed:
    220-We do not authorize the use of this system to transport unsolicited

    How I can solve this issue?

    My cPanel build is latest edge version.

    Thanks
     
  2. quietFinn

    quietFinn Well-Known Member

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    That's the standard message, not an error message.
     
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  3. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello :)

    This is the standard message:

    Code:
    220-host.name ESMTP Exim 4.80.1 #2 Wed, 24 Jul 2013 17:31:50 +0400 
    220-We do not authorize the use of this system to transport unsolicited, 
    220 and/or bulk e-mail.
    Are you sure there is not a different error message you are seeing? For example, are you not able to authenticate via POP3?

    Thank you.
     
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  4. GreenVine

    GreenVine Member

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    I am sure it's an error as my provider prevented me to next step.
     
  5. quietFinn

    quietFinn Well-Known Member

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    Maybe there is an error, but this:
    is not an error message.
     
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  6. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Could you let us know the specific error message you are receiving? Have you checked to ensure the username/password is correct, and the email account is not blocked by cPHulk brute force protection?

    Thank you.
     
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