POP3 Authorization Issue

GreenVine

Member
Jan 28, 2012
17
0
51
cPanel Access Level
Root Administrator
Hello

When I use another email provider to receive emails from a cPanel-based email account, it says authorization failed:
220-We do not authorize the use of this system to transport unsolicited

How I can solve this issue?

My cPanel build is latest edge version.

Thanks
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,205
363
Hello :)

This is the standard message:

Code:
220-host.name ESMTP Exim 4.80.1 #2 Wed, 24 Jul 2013 17:31:50 +0400 
220-We do not authorize the use of this system to transport unsolicited, 
220 and/or bulk e-mail.
Are you sure there is not a different error message you are seeing? For example, are you not able to authenticate via POP3?

Thank you.
 

GreenVine

Member
Jan 28, 2012
17
0
51
cPanel Access Level
Root Administrator
Hello :)

This is the standard message:

Code:
220-host.name ESMTP Exim 4.80.1 #2 Wed, 24 Jul 2013 17:31:50 +0400 
220-We do not authorize the use of this system to transport unsolicited, 
220 and/or bulk e-mail.
Are you sure there is not a different error message you are seeing? For example, are you not able to authenticate via POP3?

Thank you.
I am sure it's an error as my provider prevented me to next step.
 

quietFinn

Well-Known Member
Feb 4, 2006
1,222
87
178
Finland
cPanel Access Level
Root Administrator
I am sure it's an error as my provider prevented me to next step.
Maybe there is an error, but this:
220-We do not authorize the use of this system to transport unsolicited, ...
is not an error message.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,205
363
I am sure it's an error as my provider prevented me to next step.
Could you let us know the specific error message you are receiving? Have you checked to ensure the username/password is correct, and the email account is not blocked by cPHulk brute force protection?

Thank you.