GreenVine

Member
Jan 28, 2012
17
0
51
cPanel Access Level
Root Administrator
Hello

When I use another email provider to receive emails from a cPanel-based email account, it says authorization failed:
220-We do not authorize the use of this system to transport unsolicited

How I can solve this issue?

My cPanel build is latest edge version.

Thanks
 

cPanelMichael

Technical Support Community Manager
Staff member
Apr 11, 2011
47,910
2,233
363
cPanel Access Level
DataCenter Provider
Twitter
Hello :)

This is the standard message:

Code:
220-host.name ESMTP Exim 4.80.1 #2 Wed, 24 Jul 2013 17:31:50 +0400 
220-We do not authorize the use of this system to transport unsolicited, 
220 and/or bulk e-mail.
Are you sure there is not a different error message you are seeing? For example, are you not able to authenticate via POP3?

Thank you.
 

GreenVine

Member
Jan 28, 2012
17
0
51
cPanel Access Level
Root Administrator
Hello :)

This is the standard message:

Code:
220-host.name ESMTP Exim 4.80.1 #2 Wed, 24 Jul 2013 17:31:50 +0400 
220-We do not authorize the use of this system to transport unsolicited, 
220 and/or bulk e-mail.
Are you sure there is not a different error message you are seeing? For example, are you not able to authenticate via POP3?

Thank you.
I am sure it's an error as my provider prevented me to next step.