pop3 smtp and cpanel login errors

blueyedsamurai

Registered
Jan 17, 2013
1
0
1
cPanel Access Level
Website Owner
About two days ago all emails stopped working and outlook was giving the password popup box for everyone's account.

I was also unable to log into cpanel, other email accounts continued to work though.
I tried a few hours later and was able to log into cpanel and the accounts started working again.

During random times i cant login to cpanel and email accounts stop working. I used telnet and usernames are OK but when i type in the password i get ERR-authentication failed.
Its also strange that when i create an account in outlook at home sometimes it will register and work fine but if i try to create the same account at work it doesn't register at all?
 

ruzbehraja

Well-Known Member
May 19, 2011
392
11
68
cPanel Access Level
Root Administrator
Do you have a firewall or cphulk enabled on the server?

It maybe your firewall blocking the connections.

You would need WHM / root access for this.