Port 2095 being blocked, cannot access email.

Michael Pair

Registered
Mar 19, 2015
2
0
1
Montgomery, AL
cPanel Access Level
Website Owner
Port 2095 is being blocked, pinged the server to see if I could resolve and this is what I got.

I need to open this up in order to access webmail. Please help.


Ping Result:
----------
ping

Michaels-MacBook-Pro:~ Triton$ ping

ping: cannot resolve Unknown host

Michaels-MacBook-Pro:~ Triton$
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,216
463
Hello,

Do you have root access to the server to see if it's blocked by a firewall? If not, please report this to your web hosting provider so they can take a closer look. If you do have root access, I suggest installing a firewall such as CSF to easily manage your firewall rules.

Thank you.
 

Michael Pair

Registered
Mar 19, 2015
2
0
1
Montgomery, AL
cPanel Access Level
Website Owner
I turned off the firewall and this did not effect it.

Reported to web hosting provider and they just said that we "need to open up port for 2095"

I spoke with our router support and they said that there should be no blocking of incoming ports.

Any other suggestions?
 

keat63

Well-Known Member
Nov 20, 2014
1,904
254
113
cPanel Access Level
Root Administrator
Do you have WHM with root access, or just Cpanel.

If you have WHM access, what firewall do you have installed. ?
Do you have your own IP's whitelisted.

I'm not sure that ping could really tell you if a port was open, just that the server responded.
And ping may be blocked on the router anyway.
You'd need the aid of a port scanning tool to check open ports, but then risk being blacklisted by your own firewall.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,216
463
Hello,

Did you disable a firewall on your computer or on your server? Do you have "root" access to this server?

Thank you.