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Port 2095 being blocked, cannot access email.

Discussion in 'E-mail Discussion' started by Michael Pair, Mar 19, 2015.

  1. Michael Pair

    Michael Pair Registered

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    Port 2095 is being blocked, pinged the server to see if I could resolve and this is what I got.

    I need to open this up in order to access webmail. Please help.


    Ping Result:
    ----------
    ping

    Michaels-MacBook-Pro:~ Triton$ ping

    ping: cannot resolve Unknown host

    Michaels-MacBook-Pro:~ Triton$
     
    #1 Michael Pair, Mar 19, 2015
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello,

    Do you have root access to the server to see if it's blocked by a firewall? If not, please report this to your web hosting provider so they can take a closer look. If you do have root access, I suggest installing a firewall such as CSF to easily manage your firewall rules.

    Thank you.
     
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    #2 cPanelMichael, Mar 19, 2015
  3. Michael Pair

    Michael Pair Registered

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    I turned off the firewall and this did not effect it.

    Reported to web hosting provider and they just said that we "need to open up port for 2095"

    I spoke with our router support and they said that there should be no blocking of incoming ports.

    Any other suggestions?
     
    #3 Michael Pair, Mar 19, 2015
  4. keat63

    keat63 Well-Known Member

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    Do you have WHM with root access, or just Cpanel.

    If you have WHM access, what firewall do you have installed. ?
    Do you have your own IP's whitelisted.

    I'm not sure that ping could really tell you if a port was open, just that the server responded.
    And ping may be blocked on the router anyway.
    You'd need the aid of a port scanning tool to check open ports, but then risk being blacklisted by your own firewall.
     
    #4 keat63, Mar 20, 2015
  5. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello,

    Did you disable a firewall on your computer or on your server? Do you have "root" access to this server?

    Thank you.
     
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    #5 cPanelMichael, Mar 20, 2015
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