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Possible Bug With New Update

Discussion in 'General Discussion' started by psychodreams, May 8, 2008.

  1. psychodreams

    psychodreams Well-Known Member

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    I have My Server Set to Release I just Updated to latest version and it installed edge WHM 11.23.0 cPanel 11.23.0-E24152
     
  2. swampy

    swampy Well-Known Member

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    Hi i was running current but now my server says i am also running edge i have not changed anything

    Mark
     
  3. swampy

    swampy Well-Known Member

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    I have done a forced update for current but my sever still reports that i am running WHM 11.23.0 cPanel 11.23.0-E24152
    not current any help please

    Mark
     
  4. HostIt

    HostIt Well-Known Member

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    I'm running EDGE on one server it now says that after I updated it is at version WHM 11.23.0 cPanel 11.23.0-C24218?!?! Have you guys submitted a ticket? I'm about to - hopefully all will become clear - it certainly seems to be fetching the correct files, perhaps the version numbers are just a bit glitchy :)
     
  5. swampy

    swampy Well-Known Member

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    Yes I have submitted a ticket

    Mark
     
  6. psychodreams

    psychodreams Well-Known Member

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    :)

    Well at least I don't feel so much like im imagining things lol
     
  7. Eric

    Eric Administrator
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    Howdy Folks,

    What do you see when you run this command on the server?

    Code:
    /usr/local/cpanel/cpanel -V
    Thanks!
     
  8. cPanelKenneth

    cPanelKenneth cPanel Development
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    We are tracking down what is causing the issue and hope to have resolution soon.
     
  9. kris1351

    kris1351 Well-Known Member

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    I have to ask, how bad of a mis-step do you take in development that you change everyone's servers to go to Edge over what their settings were? All of our servers that run cPanel are now down due to this little "bug".
     
  10. cPanelKenneth

    cPanelKenneth cPanel Development
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    What does /usr/local/cpanel/version contain? That will be the true version and build of your install.
     
  11. ToddShipway

    ToddShipway Well-Known Member

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    Could you please open a ticket at https://tickets.cpanel.net/submit/index.cgi?reqtype=tickets so we can investigate this further for you to get a better idea of how it is affecting your servers as you stated your servers are down due to this issue.
     
  12. kris1351

    kris1351 Well-Known Member

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    On all of the RVSkin servers this is what the users see. I have done a couple of reloads now, will put a ticket in. This message is truncated, it goes on for pages.

    [a fatal error or timeout occurred while processing this directive]
    Can't locate lib.pm in @INC (@INC contains: /usr/local/cpanel /usr/local/cpanel/perl /usr/local/cpanel/Cpanel/CPAN/overload/__Digest /usr/local/cpanel/build-tools/stubs /usr/lib/perl5/5.6.2/i686-linux /usr/lib/perl5/5.6.2 /usr/lib/perl5/site_perl/5.6.2/i686-linux /usr/lib/perl5/site_perl/5.6.2 /usr/lib/perl5/site_perl .) at /usr/local/cpanel/Cpanel/Rvskin.pm line 48. BEGIN failed--compilation aborted at /usr/local/cpanel/Cpanel/Rvskin.pm line 48. require Cpanel/Rvskin.pm called at (eval 8) line 1 main::BEGIN() called at /usr/local/cpanel/Cpanel/Rvskin.pm line 48 eval {...} called at /usr/local/cpanel/Cpanel/Rvskin.pm line 48 eval 'use Cpanel::Rvskin ();' called at cpanel.pl line 4949 main::modloader('Rvskin') called at /usr/local/cpanel/Cpanel.pm line 205 Cpanel::loadmodule('Rvskin') called at cpanel.pl line 1618 main::exectag('<cpanel Rvskin="loadvars()">') called at cpanel.pl line 4783 main::dotag(undef) called at cpanel.pl line 4650 main::cpanel_parseblock('SCALAR(0xa4a9a48)') called at cpanel.pl line 4602 main::cpanel_parse('GLOB(0x993b674)') called at cpanel.pl line 2897 main::doinclude('indexloader.html', 2) called at cpanel.pl line 1662 main::exectag('<cpanel relinclude="indexloader.html">') called at cpanel.pl line 4783 main::dotag(undef) called at cpanel.pl line 4650 main::cpanel_parseblock('SCALAR(0x9ca329c)') called at cpanel.pl line 4602 main::cpanel_parse('GLOB(0x993b674)') called at cpanel.pl line 2897 main::doinclude('rvbranding/indexheader.html', 2) called at cpanel.pl line 1662 main::exectag('<cpanel relinclude="rvbranding/indexheader.html">') called at cpanel.pl line 4783 main::dotag(undef) called at cpanel.pl line 4650 main::cpanel_parseblock('SCALAR(0x90f82f0)') called at cpanel.pl line 4602 main::cpanel_parse('GLOB(0x990ed84)') called at cpanel.pl line 1298
    [a fatal error or timeout occurred while processing this directive]
    Can't locate lib.pm in @INC (@INC contains: /usr/local/cpanel /usr/local/cpanel/perl /usr/local/cpanel/Cpanel/CPAN/overload/__Digest /usr/local/cpanel/build-tools/stubs /usr/lib/perl5/5.6.2/i686-linux /usr/lib/perl5/5.6.2 /usr/lib/perl5/site_perl/5.6.2/i686-linux /usr/lib/perl5/site_perl/5.6.2 /usr/lib/perl5/site_perl .) at /usr/local/cpanel/Cpanel/Rvskin.pm line 48. BEGIN failed--compilation aborted at /usr/local/cpanel/Cpanel/Rvskin.pm line 48. Compilation failed in require at (eval 8) line 1. main::BEGIN() called at /usr/local/cpanel/Cpanel/Rvskin.pm line 1 eval {...} called at /usr/local/cpanel/Cpanel/Rvskin.pm line 1 eval 'use Cpanel::Rvskin ();' called at cpanel.pl line 4949 main::modloader('Rvskin') called at /usr/local/cpanel/Cpanel.pm line 205 Cpanel::loadmodule('Rvskin') called at cpanel.pl line 1618 main::exectag('<cpanel Rvskin="loadvars()">') called at cpanel.pl line 4783 main::dotag(undef) called at cpanel.pl line 4650 main::cpanel_parseblock('SCALAR(0xa4a9a48)') called at cpanel.pl line 4602 main::cpanel_parse('GLOB(0x993b674)') called at cpanel.pl line 2897 main::doinclude('indexloader.html', 2) called at cpanel.pl line 1662 main::exectag('<cpanel relinclude="indexloader.html">') called at cpanel.pl line 4783 main::dotag(undef) called at cpanel.pl line 4650 main::cpanel_parseblock('SCALAR(0x9ca329c)') called at cpanel.pl line 4602 main::cpanel_parse('GLOB(0x993b674)') called at cpanel.pl line 2897 main::doinclude('rvbranding/indexheader.html', 2) called at cpanel.pl line 1662 main::exectag('<cpanel relinclude="rvbranding/indexheader.html">') called at cpanel.pl line 4783 main::dotag(undef) called at cpanel.pl line 4650 main::cpanel_parseblock('SCALAR(0x90f82f0)') called at cpanel.pl line 4602 main::cpanel_parse('GLOB(0x990ed84)') called at cpanel.pl line 1298
    [a fatal error or timeout occurred while processing this directive]
    Can't locate lib.pm in @INC (@INC contains: /usr/local/cpanel /usr/local/cpanel/perl /usr/local/cpanel/Cpanel/CPAN/overload/__Digest /usr/local/cpanel/build-tools/stubs /usr/lib/perl5/5.6.2/i686-linux /usr/lib/perl5/5.6.2 /usr/lib/perl5/site_perl/5.6.2/i686-linux /usr/lib/perl5/site_perl/5.6.2 /usr/lib/perl5/site_perl .) at /usr/local/cpanel/Cpanel/Rvskin.pm line 48. BEGIN failed--compilation aborted at /usr/local/cpanel/Cpanel/Rvskin.pm line 48. Compilation failed in require at (eval 8) line 1. BEGIN failed--compilation aborted at (eval 8) line 1. eval 'use Cpanel::Rvskin ();' called at cpanel.pl line 4949 main::modloader('Rvskin') called at /usr/local/cpanel/Cpanel.pm line 205 Cpanel::loadmodule('Rvskin') called at cpanel.pl line 1618 main::exectag('<cpanel Rvskin="loadvars()">') called at cpanel.pl line 4783 main::dotag(undef) called at cpanel.pl line 4650 main::cpanel_parseblock('SCALAR(0xa4a9a48)') called at cpanel.pl line 4602 main::cpanel_parse('GLOB(0x993b674)') called at cpanel.pl line 2897 main::doinclude('indexloader.html', 2) called at cpanel.pl line 1662 main::exectag('<cpanel relinclude="indexloader.html">') called at cpanel.pl line 4783 main::dotag(undef) called at cpanel.pl line 4650 main::cpanel_parseblock('SCALAR(0x9ca329c)') called at cpanel.pl line 4602 main::cpanel_parse('GLOB(0x993b674)') called at cpanel.pl line 2897 main::doinclude('rvbranding/indexheader.html', 2) called at cpanel.pl line 1662 main::exectag('<cpanel relinclude="rvbranding/indexheader.html">') called at cpanel.pl line 4783 main::dotag(undef) called at
     
  13. cPanelNick

    cPanelNick Administrator
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    You need to update rvskin
     
  14. cPanelNick

    cPanelNick Administrator
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    There is a glitch in the build number caching that was done as part of an whm optimization patch set. The problem is purely cosmetic however.
     
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