Potential reduced AutoSSL coverage

bryanhiggs

Registered
Jan 7, 2022
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I have just started receiving email messages from you with the subject ' "Reduced SSL coverage" for non-existent domains'. (see attachments)

I don't understand why I'm getting these, since I've had my x10hosting account (with cPanel) for years without any such warnings.
My understanding is that these domains are created by cPanel. I certainly didn't create them, and I get the impression that x10hosting didn't either (at least directly)
What, if anything, am I supposed to do about this, as one who is not in the web hosting business.

Could you please fix this, or tell me what I or x10hosting can do about the situation?

Thanks!

Bryan
 

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quietFinn

Well-Known Member
Feb 4, 2006
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I'd guess that it's an alias for your domain, it can be used as a "temporary address" until the domain is registered.
Check in cPanel -> Domains -> Aliases.

Btw cPanel does not create any domains, I'd suggest that you contact your hosting provider if you need help with this.
 
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bryanhiggs

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Jan 7, 2022
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As I said, things have been fine for years. Only now am I getting these emails.

I already contacted my hosting provider, who told me that cPanel was the one that created these domains.
They basically didn't respond, presumably believing that it's in your bailiwick.
I'll try again to contact my provider.
 

bryanhiggs

Registered
Jan 7, 2022
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1
United States
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Website Owner
I contacted my hosting provider, and here's what they replied:

The subdomains and the SSL errors are related to the subdomains created when your service was setup 10+ years ago as we mentioned before.

...

You do not need to do anything as these are not errors related to current services you are using. Your domain is showing as online and active with a valid SSL.


So, how to I get cPanel to stop sending me these worrying emails, about which I seem to be unable to do anything about.
 

quietFinn

Well-Known Member
Feb 4, 2006
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You go to cPanel -> Security -> SSL/TLS Status, mark the domain you want to exclude from AutoSSL and click "Exclude 1 Domain from AutoSSL".
 
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