prblem with / Latest Visitors Stats

[whm-expert]

hello
i have problem with "Latest Visitors Stats", its not work in my server
when i click on "Latest Visitors Stats" i see the message

"Click here for the legacy version of this screen, which uses less JavaScript and formats the information differently."
is there any way to solve this problem?

please check the attached image for more details

 

[kdean]

What browser? It can look like that if you have Javascript disabled in your browser.

 

[cPanelMichael]

Hello

Please check to see if you are using any special security settings in your web browser. For example, you may see this message if you have Javascript disabled. Also, you may want to check with a different web browser and see if you get a similar result.

Thank you.

 

[whm-expert]

i checked on three browsers, mozilla, internet explorer,google chrome,
i am still facing the same problem

 

[kdean]

Weird… and Javascript is enabled in all browsers and you're not using any Javascript Blocker Plugins/Extensions or possibly an Ad Blocker?

Does the Web Inspector in Chrome or Firebug/Inspector in Firefox show any errors in their javascript consoles?

You can usually open any of them via Right-click and then Inspect Element.

 

[cPanelMichael]

Feel free to open a support ticket and we can attempt to reproduce the issue on your server:

Submit A Ticket

You can post the ticket number here so we can track the issue.

Thank you.

 

[cPanelKenneth]

When you go to the legacy version of latest visitors, does it display data?

If not, then there may be no traffic for that domain.