whm-expert

Active Member
Nov 10, 2012
40
0
6
cPanel Access Level
DataCenter Provider
hello
i have problem with "Latest Visitors Stats", its not work in my server
when i click on "Latest Visitors Stats" i see the message

"Click here for the legacy version of this screen, which uses less JavaScript and formats the information differently."
is there any way to solve this problem?

please check the attached image for more details

50vjb.jpg

f5g64.jpg
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,203
363
Hello :)

Please check to see if you are using any special security settings in your web browser. For example, you may see this message if you have Javascript disabled. Also, you may want to check with a different web browser and see if you get a similar result.

Thank you.
 

kdean

Well-Known Member
Oct 19, 2012
365
56
78
Orlando, FL
cPanel Access Level
Root Administrator
Weird… and Javascript is enabled in all browsers and you're not using any Javascript Blocker Plugins/Extensions or possibly an Ad Blocker?

Does the Web Inspector in Chrome or Firebug/Inspector in Firefox show any errors in their javascript consoles?

You can usually open any of them via Right-click and then Inspect Element.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,203
363
Feel free to open a support ticket and we can attempt to reproduce the issue on your server:

Submit A Ticket

You can post the ticket number here so we can track the issue.

Thank you.
 

cPanelKenneth

cPanel Development
Staff member
Apr 7, 2006
4,608
77
308
cPanel Access Level
Root Administrator
When you go to the legacy version of latest visitors, does it display data?

If not, then there may be no traffic for that domain.