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Pre migration questions!

Discussion in 'Migrate to cPanel' started by nightman, Nov 19, 2011.

  1. nightman

    nightman Member

    Aug 3, 2008
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    I am having 4 servers with plesk and . In every server average of 100 live sites hosted.

    Initially I need to migrate the hosting accounts from one PLESK 8.6 server to a new datacenter with the cPanel latest version.
    the new server will be loaded with the CentOs 6.x, x64 bit. Data center will install the cPanal as well. I need the help of you guys to do the migration.

    My questions are
    Do you perform the migration for free of charge?

    Do you have any special request to the OS install?

    Will your migration cause any downtime?

    Will I lose any data/functions? ( webmail, statistics etc etc.)

    Looking forward to receive your reply.

    Thank you.
  2. cPanelTristan

    cPanelTristan Quality Assurance Analyst Staff Member

    Oct 2, 2010
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    Hello nightman,

    First of all, welcome to cPanel forum. We would be happy to help assist in any way with your migration questions.

    1. Do you perform the migration for free of charge?

    Yes, we will migrate from Plesk to cPanel free of charge. We simply require root on both machines or the ability to get to root user level on both machines (via a wheel group user who can su or sudo su).

    2. Do you have any special request to the OS install?

    I would suggest the basic installation and following the guide we have here:

    Installation Guides

    Specifically, this section:

    Step 5: Configure Your Operating System

    3. Will your migration cause any downtime?

    The migration itself would not normally cause downtime, although propagation will most likely occur when you choose to switch over the DNS to the new server. You might also have email cached to the old location that will mean some emails end up on one machine and not the new machine until users are no longer cached.

    Normally, we suggest waiting to switch over the sites to the new server until after you've tested they are working using the temporary url (IP#/~username) or by editing your hosts file (Hosts (file) - Wikipedia, the free encyclopedia)

    4. Will I lose any data/functions? ( webmail, statistics etc etc.)

    We have a list of what does and what does not come over with Plesk to cPanel migrations that we typically provide when a ticket has been submitted. It would be best to get the full list by sending a ticket to location

    Additionally, you may wish to review our migration service details at cPanel Migration Services - cPanel Inc.

    If you have any additional questions, please feel free to ask those here, although again I would highly suggest submitting a ticket to our Migrations Team so that a Migrations Specialist can help assist.

    Thanks and, again, welcome to cPanel!
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