Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Preserving Email from being removed

Discussion in 'E-mail Discussion' started by CraigDWarner, Jun 22, 2016.

  1. CraigDWarner

    CraigDWarner Registered

    Joined:
    Jun 22, 2016
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Ohio
    cPanel Access Level:
    Website Owner
    As outrageous as this may sound, I am working with a client who files everything through his email inbox and is downloading email to his MS Outlook on a Windows Vista PC. It appears older messages are being purged and then rewriting the .pst file, this he is losing vital information. Any advice would be appreciated that does not include my client being having a better organizational system.

    Can he keep all messages in his inbox without them being purged?

    His file quota is set to unlimited.

    CDW
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    43,711
    Likes Received:
    1,794
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello,

    It's likely this is related to an Outlook configuration setting as opposed to a cPanel configuration setting. Check to see if it's related to the options discussed on the following third-party URL:

    Prevent Outlook 2010 from auto-deleting old items

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice