The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Preserving Email from being removed

Discussion in 'E-mail Discussions' started by CraigDWarner, Jun 22, 2016.

  1. CraigDWarner

    CraigDWarner Registered

    Joined:
    Jun 22, 2016
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    Ohio
    cPanel Access Level:
    Website Owner
    As outrageous as this may sound, I am working with a client who files everything through his email inbox and is downloading email to his MS Outlook on a Windows Vista PC. It appears older messages are being purged and then rewriting the .pst file, this he is losing vital information. Any advice would be appreciated that does not include my client being having a better organizational system.

    Can he keep all messages in his inbox without them being purged?

    His file quota is set to unlimited.

    CDW
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    30,854
    Likes Received:
    676
    Trophy Points:
    113
    cPanel Access Level:
    Root Administrator
    Hello,

    It's likely this is related to an Outlook configuration setting as opposed to a cPanel configuration setting. Check to see if it's related to the options discussed on the following third-party URL:

    Prevent Outlook 2010 from auto-deleting old items

    Thank you.
     
Loading...

Share This Page