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prevent e-mail account from being created

Discussion in 'E-mail Discussions' started by bsasninja, Aug 30, 2009.

  1. bsasninja

    bsasninja Well-Known Member

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    I deleted an email account of a customer cause his PC its infected and its sending out virus to a lot of emails address. But the customer created it again.
    By now I reduced the amount of the accounts he can create in his cpanel so he can add the email account again.
    But this accounts belongs to a reseller, so if he ask the reseller to rise up his permissions he will create the account again.

    So its a way to lock an email address permanently?

    Thanks
     
  2. MattCurry

    MattCurry Well-Known Member

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    Email account deletion

    Hello,

    Well in this case you would need to inform your customer to make a package with no email privileges and put that user on it. This would eliminate his ability to recreate the email address.
     
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