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Prevent primary domain name from appearing on add-on domains?

Discussion in 'General Discussion' started by dntstm, Apr 25, 2008.

  1. dntstm

    dntstm Registered

    Apr 25, 2008
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    On error pages for, we receive the message "Please contact the server administrator, and inform them of the time the error occurred, and anything you might have done that may have caused the error."

    The problem is that I do not want the to appear on

    I know that I can just customize this error page. But, I want to find out where the email address is coming from? Can I change it myself to make sure that the email address in these error messages automatically show instead of I'm worried that the primary domain name will start appearing all over the add-on domain names and they are not related to each other-they are run by different companies. My current host says that it's a cPanel setting that even they can't fix? But, I'm not sure about that because it took a lot of wrong answers just to give me that answer. Maybe they just gave up? Please help. Thanks.
    #1 dntstm, Apr 25, 2008
    Last edited: Apr 25, 2008
  2. cPanelDavidG

    cPanelDavidG Technical Product Specialist

    Nov 29, 2006
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    Houston, TX
    cPanel Access Level:
    Root Administrator
    That sounds like the generic message that Apache displays for HTTP 500 errors. You can create your own page to be displayed when an HTTP 500 occurs by going to cPanel -> Advanced -> Error Pages.

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