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Prevent server from bouncing back emails

Discussion in 'E-mail Discussion' started by khalled, Jan 10, 2015.

  1. khalled

    khalled Active Member

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    I send newsletter from my forum to members and because some mail of members became failed by time , i get the following error massage
    PHP:
    This message was created automatically by mail delivery software.

    A message that you sent could not be delivered to one or more of its
    recipients    . This is a permanent error. The following address(es) failed:

     *******@    mail.com
    the question is it any way to prevent EXIM from send mail to this failed mail again every time i send newsletter
     
    #1 khalled, Jan 10, 2015
  2. khalled

    khalled Active Member

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    i apperaite if any one can help
     
    #2 khalled, Jan 11, 2015
  3. secureconfig

    secureconfig Member

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    Hello ,

    Please run this command and paste output :
    # tail -200 /var/log/exim_mainlog
    and paste here name of email you sent to it.

    Good Luck.
     
    #3 secureconfig, Jan 11, 2015
  4. Infopro

    Infopro cPanel Sr. Product Evangelist Staff Member

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    Do not paste the output from that command here. There's no need for it.

    Remove the users with bad email addresses from your list of folks you send the email to. You mention you're sending the email from your forums to your users. Assuming you've got usergroups setup, you could move the bad email address users to another group and then do not send that specific group the email.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #4 Infopro, Jan 12, 2015
  5. khalled

    khalled Active Member

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    that's right , but i have very large numbers of bad mails and will be hard to follow it manual , is it any way to collect this failed mail address automtic and group it in specific group or prevent EXIM from send to it again
     
    #5 khalled, Jan 12, 2015
  6. Infopro

    Infopro cPanel Sr. Product Evangelist Staff Member

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    If you were using Mailman for your list for example, bounced email users are auto removed from the list, via settings. I suspect that's not what you're after though.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #6 Infopro, Jan 12, 2015
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