Preview is ok but not actual page

[roughclaw]

Hi I'm a newbie to Cpanel. I'm using a Rvsitebuilder for my website.
The Preview of my webpage is OK on the editor but when I publish it, I got an error. It always happenend with forms. I'm using a valid e mail on that form.

the display is below or the attahed file.
_______________________________________________________________

Warning: is_file() [function.is-file]: open_basedir restriction in effect. File(/home2/rclaw/public_html/../../.rvsitebuilder/.componentconf/.componentVersionControl.ini) is not within the allowed path(s): (/home2/rclaw:/usr/lib/php:/usr/local/lib/php:/tmp) in /home2/rclaw/public_html/scripts/rvslib/component/rvsManageComponent.php on line 41

Warning: is_file() [function.is-file]: open_basedir restriction in effect. File(/home2/rclaw/public_html/../../.rvsitebuilder/.componentconf/0bb6db5a426270e5946ef77ba5c4b46b.ini) is not within the allowed path(s): (/home2/rclaw:/usr/lib/php:/usr/local/lib/php:/tmp) in /home2/rclaw/public_html/scripts/rvslib/component/rvsManageComponent.php on line 44

________________________________________________________________

Any help is highly appreciated.

 

[linux7802]

Solution

The error message you are receiving is due to open_basedir protection. PHP open_basedir protection tweak is a Safe Mode security measure that prevents users from opening files or scripts located outside of their home directory with PHP, unless the folder has specifically excluded. You can remove open_basedir Protection from your WHM.

Login to your WHM
WHM>Security>Tweak Security>Php open_basedir Tweak

If you are still facing the problem then you need to contact your host provider

 

[Infopro]

You'll probably have more luck over here:

www.rvsitebuilder.com/index.php/main/public/action/view/page/support