The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Primary Domain gives "connection refused"

Discussion in 'General Discussion' started by propopulus, Jan 5, 2015.

  1. propopulus

    propopulus Member

    Joined:
    Jan 29, 2013
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    DataCenter Provider
    Hello,

    I recently installed a CloudLinux WHM/Cpanel dedicated server in a business.

    It is behind a router (with Static IP), port 80 is forwarded to the dedicated server, along with 2087,2083.

    The fully qualified hostname works. "server.example.com:2087"

    However, the domain name "example.com" is not working. It gives a "connection refused" error.

    I have setup a cpanel account and it should be working. Does anyone know what I should do now?

    -Thanks
     
    #1 propopulus, Jan 5, 2015
  2. kiraanmore

    kiraanmore Registered

    Joined:
    Feb 24, 2013
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    Re: Help: Primary Domain gives "connection refused"

    Hello,

    You should check below things.

    1. If httpd service is running on your server. You can check this using below command :

    /etc/init.d/httpd status

    2. Check if port 80 is open on the server. Try to stop iptables and check your website.

    To stop iptables use below command :

    service iptables stop

    If your website starts working, you would need to open port 80.
     
    #2 kiraanmore, Jan 6, 2015
  3. anton_latvia

    anton_latvia Well-Known Member
    PartnerNOC

    Joined:
    May 11, 2004
    Messages:
    354
    Likes Received:
    3
    Trophy Points:
    168
    Location:
    Latvia
    cPanel Access Level:
    Root Administrator
    Re: Help: Primary Domain gives "connection refused"

    What is main IP for the server? I see obvious configuration conflict here.

    Because your server is LAN-hosted - it must have local IP - and local IP is assigned to virtual host aswell (you can see it in "List accounts"). But in DNS domain must have public IP and therefore when you access example.com with public-ip - apache, that is configured with local-ip can not find it.

    When you access WHM - server does not check for IP - basically it answers on a port, but apache does more IP/domain mapping..

    It won't work without some workaround, manual I suppose.
     
    #3 anton_latvia, Jan 6, 2015
  4. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    36,505
    Likes Received:
    1,218
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello :)

    Please also review the following document if you prefer to use a NAT environment:

    1:1 NAT

    Thank you.
     
    #4 cPanelMichael, Jan 6, 2015
  5. propopulus

    propopulus Member

    Joined:
    Jan 29, 2013
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    DataCenter Provider
    Thanks for all your help, it turned out to be I needed to forward the UDP DNS port. That fixed it.
     
    #5 propopulus, Jan 7, 2015
  6. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    36,505
    Likes Received:
    1,218
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    I am happy to see you were able to address the issue. Thank you for updating us with the outcome.
     
    #6 cPanelMichael, Jan 7, 2015
(You must log in or sign up to post here.)
Loading...
Similar Threads - Primary Domain gives
  1. Tom Jeffrey

    SSL conflict - https redirected to primary https domain

    Tom Jeffrey, May 15, 2017, in forum: Security
    Replies:
    2
    Views:
    192
    cPanelChrisI
    May 16, 2017
  2. Lesmond

    change primary domain problem

    Lesmond, Apr 25, 2017, in forum: General Discussion
    Replies:
    3
    Views:
    298
    cPanelMichael
    Apr 25, 2017
  3. Abdusalam Y. Elsharif

    Changing the primary domain email question

    Abdusalam Y. Elsharif, Mar 21, 2017, in forum: E-mail Discussions
    Replies:
    1
    Views:
    193
    cPanelMichael
    Mar 23, 2017
  4. jharbert

    SOLVED Auto SSL will not create cert for primary domain.

    jharbert, Jan 12, 2017, in forum: Security
    Replies:
    4
    Views:
    430
    cPanelMichael
    Jan 16, 2017
  5. Anthony Brian Mallgren

    Hiding Primary Domain Directory

    Anthony Brian Mallgren, Nov 15, 2016, in forum: General Discussion
    Replies:
    11
    Views:
    389
    Infopro
    Nov 30, 2016

Share This Page