Primary Hostname change with exim for better email delivery

[jeffschips]

Hello. I hope everyone is healthy and safe.

My server has a hostname as hostname.domain.com. I also have about 10 different fully qualified domain names with assocaited web pages and email campaign software.

The issue is that any domain sending email is always shows primary hostname as hostname.domain.com rather than the actual domain doing the sending. For example domain.com sending email using smtp in headers will show primary hostname as hostname.a-different-domain.com

I remember on a previous install of cpanel a few years back there was some exim code working with dns or something that could change the primary hostname to match the sending domain so discoverability improves.

Would the brain trust here know of what those tweaks are or any way to change the primary hostname when sending email via smtp so headers display the primary hostname as domain.com insteads of hostname.domain.com?

Here is some sample header code that reflects the issue at hand:

X-AntiAbuse: This header was added to track abuse, please include it with any abuse report
X-AntiAbuse: Primary Hostname - hostname.domain.com
X-AntiAbuse: Original Domain - gmail.com
X-AntiAbuse: Originator/Caller UID/GID -
X-AntiAbuse: Sender Address Domain - the-domain-that-is-actually-sending.com
X-Get-Message-Sender-Via: hostname.domain.com: authenticated_id: domain/from_h
X-Authenticated-Sender: hostname.domain.com: [email protected]
X-Source: X-Source-Args: /usr/bin/ea-php73 /home/cpanel-regisered-domain/public_html/domain.com/lists/admin/index.php -pprocessqueue -c /home/cpanel-registered-domain/public_html/domain.com/lists/config/config.php X-Source-Dir:

Note to forum administrator: clicking the "code" link above does not insert placeholders for code but rather brings up the various list of forums.

 

[Spirogg]

maybe this might help you ?

Change email header from primary hostname to domain name?

Hi, Fellow users, moderators, Staff Members, Linux admins... I need some help on Email headers. I have tested my domain on mxtoolbox and saw smtp banner issue which I corrected after searching on cPanel Forum. Now I'm stuck on one issue. Kindly help me on this. I have a domain = 24XXl.info with...

forums.cpanel.net

 

[jeffschips]

Thank you @Sprogg. This looks like a good solution. However, is it really any different than:

SOLVED - EXIM Outgoing IPs Per Account?

Hello, I'm trying to setup my new server with 2 IPs to send emails using account's IP in SMTP and Exim banner. I read How to Configure the Exim Outgoing IP Address - cPanel Knowledge Base - cPanel Documentation but I cannot accomplish what I need. Please, can you help me? Send mail from the...

forums.cpanel.net

It seems to produce the same end result but with different settings. Or do I have that wrong?

 

[Spirogg]

Thank you @Sprogg. This looks like a good solution. However, is it really any different than:

SOLVED - EXIM Outgoing IPs Per Account?

Hello, I'm trying to setup my new server with 2 IPs to send emails using account's IP in SMTP and Exim banner. I read How to Configure the Exim Outgoing IP Address - cPanel Knowledge Base - cPanel Documentation but I cannot accomplish what I need. Please, can you help me? Send mail from the...

forums.cpanel.net

It seems to produce the same end result but with different settings. Or do I have that wrong?

I think you are correct. I would try the first solution and see if the result works for you.
if not as expected you can try your post solution and see how that does. remember to take a backup or write down what you have edited so you can revert back if needed

hope that helps

 

[jeffschips]

On further examination I don't think SOLVED - EXIM Outgoing IPs Per Account? will work.

In that example the user has 2 ip addresses. I have one ip address shared among 10 domains. I need sending of emails from domain 1 to be associated with my single ip address, emails from domain 2 to be associated with my single IP address, etc. . . Keep in mind that 1) I can edit the file if necessary because since I control all the domains, only 2 of them have newsletters and they never send at the same time.

Does that make sense?

 

[quietFinn]

I don't think that "Primary hostname" has anything to do with "better email deliver".
When you send emails from your server, they are sent from certain IP address.
That IP address must resolve to a Fully Qualified Domain, and in turn, that Fully Qualified Domain must resolve to that IP address. Also that Fully Qualified Domain must be same as the HELO Exim is using when sending emails.
If those are correctly set then you will have "better email delivery".

 

[jeffschips]

Thank you @quietFinn for clarifying that for me. It's useful. So right now my server single IP address at DNS Checker - DNS Check Propagation Tool resolves to hostname.domain.com using the PTR feature of dnschecker.org.

If I run that domainname.com against DNS checker A record it resolves to the proper ip address.
If I run hostname.domain.com against DNS checker A record it also resolves to the proper IP address.

So to me that would everything is setup correctly yet at UCEPROTEC UCEPROTECT®-Network - Spam Database Query I consistently get" No matching A-Record exists for your Reverse-DNS. DNS is INCONSISTENT"

Is this all just a tempest in a teapot?

 

[Spirogg]

I consistently get" No matching A-Record exists for your Reverse-DNS. DNS is INCONSISTENT"

@jeffschips

you need to ask your server hosting company to setup your reverse dns to your hostname

so hostname.youdomain.com
this is what I have when trying the UCEPROTECT
Reverse DNS (PTR) exists and claimes to be: server1.mydomain.com
Forward DNS for server1.mydoomain.com is: xxx.xxx.xxx.xx

DNS is consistent.

ONLY THE IP HOLDER _ OWNER can change the reverse DNS or sometimes depending on where you have your server or VPS you might have that option.
I have a server with a company and I had to request all my IP's to get reverse DNS to the hostnames i use for each one.

just so you know they can setup reverse DNS for 2 or more IP's to use the same reverse DNS as well

so 2 of my IP's use the same hostname.mydomain.com for reverse DNS
it can be 3 4 5 6 or as many as you want to have the same reverse DNS

just FYI



Hope that helps you - just add a support request for them to change your reverse DNS to your hostname

 

[cPRex]

I like it when everyone collaborates!

 

[cPRex]

@jeffschips - for the Forums issue you mention, you can follow along here as that is a known issue:

Issue with Forums code

@cPRex is there an issue with cPanel Forum, I was trying to use the CODE link and when I click on it, I get a popup showing all the forum List, not the box to add code? both on MacBook Pro and Windows Laptop ? Anyone else having this issue ?

forums.cpanel.net