I'm trying to set up a new account in WHM, but account setup fails.
Anyone have any ideas on how to solve this?
I'm experiencing a number of problems/symptoms:
1.
1.Only my secondary nameserver address appears in the 'Add Account' form page.
2.In 'Server Configuration > Basic CPanel/WHM setup', the field 'Primary Nameserver Setup' displays the correct nameserver, but the HTML that normally displays is missing- in its place is a blank space. Ordinarily, this would read:
3. When I fill out the form and press 'Create', I get the a pop-up window that tells me to 'Setup a nameserver', then a failure message following that reads:
In WHM, under 'Networking setup > Nameserver IPs', the correct IPs and addresses are set for my private nameservers. Likewise, the settings in 'Networking setup > Resolver configuration' are correct (my private nameservers).
I've checked /etc/nameserverips, and it reads:
I've also checked /etc/wwwacct.conf, it looks correct:
I've also checked /etc/resolv.conf, and it too seems to be correct:
The zone file for the domain contains A entries for the both nameservers.
Lastly, here's an anonymised copy of my named.conf file. I can't see anything out of the ordinary in it either.
Anyone have any ideas on how to solve this?
I'm experiencing a number of problems/symptoms:
1.
1.Only my secondary nameserver address appears in the 'Add Account' form page.
2.In 'Server Configuration > Basic CPanel/WHM setup', the field 'Primary Nameserver Setup' displays the correct nameserver, but the HTML that normally displays is missing- in its place is a blank space. Ordinarily, this would read:
Code:
Primary Nameserver
[I]* Enter the hostname of the primary nameserver you wish to use when creating new domains or subdomains.[/I]
Assign IP Address | Add an A entry for this server
[I]Examples: ns.myhost.com, ns1.myhost.com, dns1.mydomain.com[/I]
Code:
Create a new Account
Account Creation Status: failed (Please setup a nameserver)
Please setup a nameserver
I've checked /etc/nameserverips, and it reads:
Code:
111.111.111.111=0
222.222.222.222=ns1.myprivateserver.example
333.333.333.333=ns2.myprivateserver.example
444.444.444.444=0
Code:
NS1 ns1.myprivateserver.example
NS2 ns2.myprivateserver.example
Code:
nameserver 222.222.222.222
nameserver 333.333.333.333
Lastly, here's an anonymised copy of my named.conf file. I can't see anything out of the ordinary in it either.
Code:
include "/etc/rndc.key";
controls {
inet 127.0.0.1 allow { localhost; } keys { "rndc-key"; };
};
options {
/* make named use port 53 for the source of all queries, to allow
* firewalls to block all ports except 53:
*/
// query-source port 53;
/* We no longer enable this by default as the dns posion exploit
has forced many providers to open up their firewalls a bit */
// Put files that named is allowed to write in the data/ directory:
directory "/var/named"; // the default
pid-file "/var/run/named/named.pid";
dump-file "data/cache_dump.db";
statistics-file "data/named_stats.txt";
/* memstatistics-file "d ata/named_mem_stats.txt"; */
/* OpenDNS forwarders */
forwarders { 208.67.222.222; 208.67.220.220; };
};
logging {
/* If you want to enable debugging, eg. using the 'rndc trace' command,
* named will try to write the 'named.run' file in the $directory (/var/named").
* By default, SELinux policy does not allow named to modify the /var/named" directory,
* so put the default debug log file in data/ :
*/
channel default_debug {
file "data/named.run";
severity dynamic;
};
};
// All BIND 9 zones are in a "view", which allow different zones to be served
// to different types of client addresses, and for options to be set for groups
// of zones.
//
// By default, if named.conf contains no "view" clauses, all zones are in the
// "default" view, which matches all clients.
//
// If named.conf contains any "view" clause, then all zones MUST be in a view;
// so it is recommended to start off using views to avoid having to restructure
// your configuration files in the future.
view "localhost_resolver" {
/* This view sets up named to be a localhost resolver ( caching only nameserver ).
* If all you want is a caching-only nameserver, then you need only define this view:
*/
match-clients { 127.0.0.0/24; };
match-destinations { localhost; };
recursion yes;
zone "." IN {
type hint;
file "/var/named/named.ca";
};
/* these are zones that contain definitions for all the localhost
* names and addresses, as recommended in RFC1912 - these names should
* ONLY be served to localhost clients:
*/
include "/var/named/named.rfc1912.zones";
};
view "internal" {
/* This view will contain zones you want to serve only to "internal" clients
that connect via your directly attached LAN interfaces - "localnets" .
*/
match-clients { localnets; };
match-destinations { localnets; };
recursion yes;
zone "." IN {
type hint;
file "/var/named/named.ca";
};
// include "/var/named/named.rfc1912.zones";
// you should not serve your rfc1912 names to non-localhost clients.
// These are your "authoritative" internal zones, and would probably
// also be included in the "localhost_resolver" view above :
zone "exampledomain.com" {
type master;
file "/var/named/exampledomain.com.db";
};
zone "exampledomain2.com" {
type master;
file "/var/named/exampledomain2.com.db";
};
zone "exampledomain3.com" {
type master;
file "/var/named/exampledomain3.db";
};
};
view "external" {
/* This view will contain zones you want to serve only to "external" clients
* that have addresses that are not on your directly attached LAN interface subnets:
*/
recursion no;
// you'd probably want to deny recursion to external clients, so you don't
// end up providing free DNS service to all takers
// all views must contain the root hints zone:
zone "." IN {
type hint;
file "/var/named/named.ca";
};
// These are your "authoritative" external zones, and would probably
// contain entries for just your web and mail servers:
// BEGIN external zone entries
zone "exampledomain.com" {
type master;
file "/var/named/exampledomain.com.db";
};
zone "exampledomain2.com" {
type master;
file "/var/named/exampledomain2.com.db";
};
zone "exampledomain3.com" {
type master;
file "/var/named/exampledomain3.db";
};
};
Last edited: