Problem cannot restore from cpbackup

[joy]

dear all,

i have problem when try to restore cpbackup in cpanel. i have set on configure backup and set destination to /backup, and before that i have already mounted my hdd backup. and i have checked the data still there (daily backup)
after i save the configure backup, i go to restore backup and select daily backup. but there is empty in the box, there's nothing. i have checked and remounting again but still nothing, i tried another way but still no use. please can you help. thank you

 

[procam]

dear all,

i have problem when try to restore cpbackup in cpanel. i have set on configure backup and set destination to /backup, and before that i have already mounted my hdd backup. and i have checked the data still there (daily backup)
after i save the configure backup, i go to restore backup and select daily backup. but there is empty in the box, there's nothing. i have checked and remounting again but still nothing, i tried another way but still no use. please can you help. thank you

If Im understanding what you wrote you are trying to run a restore from your backup drive
Go to Main >> Backup >> Configure Backup in cpanel WHM
and set to restore only
Then try to run your restore it should work fine!!

 

[joy]

still not work, i dont know why? i tried to check from hdd and mounting it and there's still my data backup. i do step by step to restore the cpbackup, and i point restore only in backup configuration. but still the same problem, it's not work the box is empty.
and i tried this way to http://forum.ev1servers.net/showthread.php?s=&threadid=38797, but still not work.

regards,

 

[RobM]

In your backup directory is there a .gz files or is it listed as user/

 

[AndyReed]

still not work, i dont know why? i tried to check from hdd and mounting it and there's still my data backup. i do step by step to restore the cpbackup, and i point restore only in backup configuration. but still the same problem, it's not work the box is empty.

Do you have 2 HDs on your server, or just one HD? If you have one HD, did you assign /backup to a separate partition?

 

[joy]

i have 2 hdd, one as my backup. and i set as /backup. and i mounted to /backup. and when i see the folder there still my users data (daily and monthly). but still blank when i go to restore backup. i give up and i decided to pay admin ($30 / hour) to check the problem

but they dont want tell me how to fix it they secret maybe

is there any have same problem like me, just want to know how to fix it next time if i have this problem again (but i hope it's not happen again :D )

best regards,

 

[systemtek]

To some people knowledge=power
Its your right to ask what was done and for them to tell you, same if you had someone out to fix your car and they took the money off you and sais its fixed but im not telling you what i did. I have seen quite a few contractors try this one in the past on me/my customers and it dont work. You paid its your right to know what they did.