problem changing user's domain

[scoopy]

I can't seem to change a reseller's domain. This client ended up losing his addon domains in his cpanel after the domain he was using had expired and also is having problems logging in using his domains. (His sites are still running)

I have successfully changed the domain on the "Modify an Account" page, but the old domain still shows when viewing this user in the "List Accounts" page and the IP is showing as "MISSING".

cPanel 11.24.4-R35075 - WHM 11.24.2 - X 3.9
REDHAT Enterprise 4 i686 standard

thanks,

 

[cPanelDavidG]

I can't seem to change a reseller's domain. This client ended up losing his addon domains in his cpanel after the domain he was using had expired and also is having problems logging in using his domains. (His sites are still running)

I have successfully changed the domain on the "Modify an Account" page, but the old domain still shows when viewing this user in the "List Accounts" page and the IP is showing as "MISSING".

cPanel 11.24.4-R35075 - WHM 11.24.2 - X 3.9
REDHAT Enterprise 4 i686 standard

thanks,

This is something that you may want our technical analysts to investigate with you: http://tickets.cPanel.net/submit

 

[scoopy]

thanks... ticket submitted