SOLVED Problem converting to EasyApache 4

Morri Luca

Member
Mar 19, 2015
10
0
1
Italia
cPanel Access Level
Root Administrator
Hello, i try to upgrade to EasyApache3 to EasyApache4, but i recevive an errore end i
return to EasyApache3,

Now i reveice for all website,
Code:
"Internal Server Error"
and this i the log

warn [whostmgrd] The subprocess (/usr/local/cpanel/whostmgr/docroot/cgi/easyapache.pl) exited with an error: The subprocess reported erro$
        Cpanel::Server::Handlers::SubProcess::_report_subprocess_errors(Cpanel::Server::Handlers::SubProcess=HASH(0x3844fd8)) called at /usr/local/cpanel/Cpanel/Serv$
        Cpanel::Server::Handlers::SubProcess::handler(Cpanel::Server::Handlers::SubProcess=HASH(0x3844fd8), __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, $
        cpanel::cpsrvd::cgiHandler(__CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__) called at cpsrvd.pl line 5799
        cpanel::cpsrvd::dodoc_whostmgrd() called at cpsrvd.pl line 1609
        cpanel::cpsrvd::dodoc(HASH(0x13a7770)) called at cpsrvd.pl line 1314
        cpanel::cpsrvd::handle_one_connection() called at cpsrvd.pl line 849
        cpanel::cpsrvd::script() called at cpsrvd.pl line 319
How can i resolve it?
 
Last edited by a moderator:

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,229
463
Hello,

To update, it looks like this issue was addressed via a support ticket. Correcting an issue where two perl binaries were symlinked to each other allowed the conversion to successfully complete.

Thanks!