SOLVED Problem CPANEL-39824 : message has lines too long for transport - Since January 21, 2022

RubenGouws

Registered
Jan 17, 2023
4
0
1
South Africa
cPanel Access Level
Website Owner
T
@RubenGouws - if you have a shared account, I guarantee they know how to access WHM, they just don't want to make the change for some reason. The WHM URL is always https://x.x.x.x:2087, where "x.x.x.x" is your server's IP address.
Thank you again for the replay. Its a pitty that this might be the case. I will call them again. I have tried to access it from my side but comes back with "
This site can’t be reached"

Hopefully they will help now.
 

RubenGouws

Registered
Jan 17, 2023
4
0
1
South Africa
cPanel Access Level
Website Owner
So
@RubenGouws - if you have a shared account, I guarantee they know how to access WHM, they just don't want to make the change for some reason. The WHM URL is always https://x.x.x.x:2087, where "x.x.x.x" is your server's IP address.

So I Spoke to godaddy again. Now they admit I do not access the WHM as I'm on a shared server with many other customers. I do understand, however, they refuse to make the change in the setting as they think I'm might impact other customers. So I'm screwed and can not use the panel at all.
 

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
13,329
2,102
363
cPanel Access Level
Root Administrator
I agree, you would not have access to WHM. From my perspective, there really isn't an impact for end-users for this change, and raising it shouldn't be a problem (before some recent Exim changes there wasn't a limit in place at all) but unfortunately it is up to them how they handle their servers.