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SOLVED Problem creating a support ticket

Discussion in 'General Discussion' started by samuelmf, Jan 22, 2018.

  1. samuelmf

    samuelmf Well-Known Member

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    When i try to create a new ticket trough whm i get this error

    upload_2018-1-22_12-4-15.png

    And when i try to create it by tickets portal i get this error

    upload_2018-1-22_12-4-46.png

    My ip and the id are the same ones that the whm shows under support center
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Thanks for the report. We are aware of this issue. I'll update this thread with more information as it becomes available.

    Thank you.
     
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  3. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    The issue is now solved. Let us know if you encounter any additional issues opening a support ticket.

    Thank you.
     
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