SOLVED Problem creating a support ticket

samuelmf

Well-Known Member
May 22, 2006
125
6
168
Perú
When i try to create a new ticket trough whm i get this error

upload_2018-1-22_12-4-15.png

And when i try to create it by tickets portal i get this error

upload_2018-1-22_12-4-46.png

My ip and the id are the same ones that the whm shows under support center
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,203
363
Hello,

Thanks for the report. We are aware of this issue. I'll update this thread with more information as it becomes available.

Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,203
363
Hello,

The issue is now solved. Let us know if you encounter any additional issues opening a support ticket.

Thank you.