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Problem CSF Firewall

Discussion in 'General Discussion' started by Italo Duarte, Apr 17, 2017.

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  1. Italo Duarte

    Italo Duarte Member

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    Estou tendo problemas desde a atualização para WHM 62, onde quando eu faço a remoção de alguns IPs e reiniciar o CSF fica carregado e gera um erro de 500

    -------------------------

    Erro do Servidor Interno

    500

    A operação do servidor cPanel expirou no cpsrvd.pl linha 531.
    Servidor Cpsrvd / 11.62.0.21 em
     
    #1 Italo Duarte, Apr 17, 2017
    Last edited by a moderator: Apr 17, 2017
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Twitter:
    Hello,

    Do you notice any output to /usr/local/cpanel/logs/error_log when the "500" error code appears in the browser? Have you tried updating/reinstalling CSF?

    Thank you.

    Translation:

    Olá,

    Você observa alguma saída para / usr / local / cpanel / logs / error_log quando o código de erro "500" aparece no navegador? Você tentou atualizar / reinstalar o CSF?

    Obrigado.
     
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  3. Italo Duarte

    Italo Duarte Member

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    Shows only this log:
    [2017-04-17 15:44:43 -0300] info [cpsrvd] Internal Server Error: "-" 500 The cPanel Server operation timed out at cpsrvd.pl line 531.
     
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Twitter:
    Hello,

    Could you run the command below and let us know the output?

    Code:
    grep "Too many open files" /usr/local/cpanel/logs/php-fpm/error.log
    Thank you.

    Translation:

    Olá,

    Você poderia executar o comando abaixo e deixar-nos saber a saída?

    Code:
    grep "Too many open files" /usr/local/cpanel/logs/php-fpm/error.log
    Obrigado.
     
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  5. Italo Duarte

    Italo Duarte Member

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    Did not return anything
     
  6. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Twitter:
    Hello,

    Try restarting the cPanel PHP-FPM service to see if the issue persists:

    Code:
    /scripts/restartsrv_cpanel_php_fpm
    Thank you.
     
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  7. Italo Duarte

    Italo Duarte Member

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    I rebooted but did not succeed. I did the CSF Firewall restart and I had the same error. I'll wait for tomorrow to upgrade to 64 WHM and test if the bug has been fixed in this release.

    The error log does not report anything.
     
  8. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Twitter:
    Keep in mind that CSF is a third-party application. You may want to try reinstalling CSF or reporting the issue to their support team if the issue continues and is isolated to CSF itself.

    Thank you.
     
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