Problem generating passwords

eduardofsj

Member
Sep 15, 2019
6
0
1
Brazil
cPanel Access Level
Root Administrator
I have problem creating email and creating a new account, an error appears that was not found the file, I tried to google the solution but did not find, I decided to open a topic here for someone to help



when I try to create an email it says the following error in the browser console

Code:
Failed to load resource: the server responded with a status of 404 (Not Found)

when I access the passwordstrength.cgi link says that it does not exist, agglam could give me a help on how to solve?


attached has some prints to be able to see better
 

Attachments

zFastLee

Registered
Feb 26, 2014
4
3
3
cPanel Access Level
Root Administrator
This is likely going to be one for cPanel Support - but I'd try running `/scripts/upcp --force` first to see if anything is thrown out of there. It may resolve the issue with the missing files that you are seeing.
 
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cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,222
463
Hello @eduardofsj,

Can you share the output from the commands below?

Code:
whmapi1 version
cat /etc/cpupdate.conf
Note: You must authenticate as a root-level user to run this command.

Thank you.
 

eduardofsj

Member
Sep 15, 2019
6
0
1
Brazil
cPanel Access Level
Root Administrator
follow the results below

Code:
[[email protected] ~]# whmapi1 version
---
data:
  version: 11.82.0.14
metadata:
  command: version
  reason: OK
  result: 1
  version: 1
Code:
[[email protected] ~]# cat /etc/cpupdate.conf
CPANEL=release
RPMUP=daily
SARULESUP=daily
STAGING_DIR=/home
UPDATES=daily
Hello @eduardofsj,

Can you share the output from the commands below?

Code:
whmapi1 version
cat /etc/cpupdate.conf
Note: You must authenticate as a root-level user to run this command.

Thank you.