I've been with a new hosting provider for a few weeks and have run into problems already. I need all .shtml and .html pages to parse PHP scripts. With previous hosts this has been a very simple task. Two little lines of code in the .htaccess file and it's job done.
With my new host, changing the .htaccess file had no effect whatsoever. I emailed technical support and a guy made some configuration changes (not sure what they were). The upshot of the changes he made is that the PHP code is still not being parsed in .html/.shtml files, and now the SSI in the .shtml pages isn't working either (not a problem if the PHP is parsing, but it isn't).
I emailed them back and the response I got was that they were not prepared to do any more troubleshooting for me unless I bought a rather expensive support package from them. The only advice that they would give me is to go to the cpanel fourm and ask for advice. So here I am.
I hope this is posted in the correct section. If anyone has any advice on how I can go about getting my .html and .shtml pages to parse PHP using configuration changes via CPanel instead of editing the .htaccess I'd be very grateful.
TIA,
Chris.
With my new host, changing the .htaccess file had no effect whatsoever. I emailed technical support and a guy made some configuration changes (not sure what they were). The upshot of the changes he made is that the PHP code is still not being parsed in .html/.shtml files, and now the SSI in the .shtml pages isn't working either (not a problem if the PHP is parsing, but it isn't).
I emailed them back and the response I got was that they were not prepared to do any more troubleshooting for me unless I bought a rather expensive support package from them. The only advice that they would give me is to go to the cpanel fourm and ask for advice. So here I am.
I hope this is posted in the correct section. If anyone has any advice on how I can go about getting my .html and .shtml pages to parse PHP using configuration changes via CPanel instead of editing the .htaccess I'd be very grateful.
TIA,
Chris.