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problem getting to cpanel

Discussion in 'General Discussion' started by ryan0204, Oct 30, 2004.

  1. ryan0204

    ryan0204 Member

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    Whenever i try to get to /cpanel /whm or /webmail on my server I get this error:
    "Internal Server Error
    The server encountered an internal error or misconfiguration and was unable to complete your request.
    Please contact the server administrator and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.


    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request."

    I can still get to cpanel by using :2082 instead of /cpanel and same for whm. Any idea on what the problem might be?
     
  2. PWSowner

    PWSowner Well-Known Member

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    Could be missing alias lines in the httpd.conf file.

    See if it contains:
    ScriptAlias /cpanel /usr/local/cpanel/cgi-sys/redirect.cgi
    ScriptAlias /whm /usr/local/cpanel/cgi-sys/whmredirect.cgi


    Also could try restarting cpanel. Sometimes things start acting up and a restart takes care of it.
     
  3. ryan0204

    ryan0204 Member

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    I checked and the alias lines were both there. By restart cpanel, do you mean restart the server, or is there something else that will restart/reload cpanel?
     
  4. PWSowner

    PWSowner Well-Known Member

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    In shell

    /etc/init.d/cpanel restart
    or
    service cpanel restart
     
  5. rapta

    rapta Active Member

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    /scripts/upcp
     
  6. fermar21

    fermar21 Member

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    Same problem

    I have the same problem as Ryan. I ran:
    # /scripts/updatenow
    then
    # /scripts/upcp --force
    and also check that /cpanel and such aliases are in httpd.conf but I'm stil getting Internal Server Error when trying to access to /whm, /cpanel or /webmail

    Thanks in advance,
    Fernando
     
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