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problem in opening my website

Discussion in 'General Discussion' started by techknowbrains, Sep 29, 2014.

  1. techknowbrains

    techknowbrains Registered

    Sep 29, 2014
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    Website Owner
    Hey Guys

    I am very new to the web development. Earlier i have hosted my website to Plesk but now i have migrated to that to cpanel. After this i started facing few issues.

    1. I am not able to connect to my ftp site.
    2. I am not able to open my site without www., i.e. if i write "" then it works but just "" is not working.

    Also i am not able to open my site from mobile.

    Please guide me in this

    Thanks in advance
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

    Apr 11, 2011
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    Root Administrator
    Hello :)

    I suggest using a website such as IntoDNS to make sure your name servers are configured properly and your domain name is resolving to the correct server. Have you tried accessing FTP with the IP address of the cPanel server?

    Thank you.
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