irTech

Member
Sep 6, 2014
15
1
3
cPanel Access Level
Root Administrator
hello
i have created an A Record for a domain and then in the remote host, i have parked this Subdomain, but when i wanted to park it, i have faced with this error

There was an error when the system attempted to create the alias. (XID pehvak) Sorry, the domain is already pointed to an IP address that does not appear to use DNS servers associated with this server. Please transfer the domain to this servers nameservers or have your administrator add one of its nameservers to /etc/ips.remotedns and make the proper A entries on that remote nameserver.

please help me solve this problem....
thanks
 

syslint

Well-Known Member
Verifed Vendor
Oct 9, 2006
271
7
168
India
cPanel Access Level
Root Administrator
Twitter
Please check the whm tweak settings and enable "Allow Remote Domains" .Also make sure to disable it after creating the domain
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,880
2,268
463
Hello :)

Ensure the domain name uses name servers associated with your cPanel server. If not, you must enable the option referenced in the previous post from the "Domains" tab in "WHM >> Tweak Settings".

Thank you.
 

toplisek

Well-Known Member
Jan 7, 2010
286
23
68
Ensure the domain name uses name servers associated with your cPanel server.
1. Domain is added inside CPanel.
2. It uses the same IP: Sorry, the domain is already pointed to an IP address
3. It does not appear to use DNS servers associated with this server

When such Subdomain is added it will be marked as an error:
There was an error when the system attempted to create the alias. Park::park failed: Sorry, the domain is already pointed to an IP address that does not appear to use DNS servers associated with this server.

- Need help with the third point to understand. It does not appear to use DNS servers...
How to validate number 3?
- Is it enough to Allow Remote Domains ON and than OFF? But it is time consuming. Is there any other option. Imagine there is 100.000 cases and all the time ON/OFF
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,880
2,268
463
Hello,

Check to see which name servers are assigned to the domain name this subdomain name is associated with via a utility such as IntoDNS.com. Do the name servers utilized by the domain name correspond to IP addresses associated with the cPanel server, or is the DNS handled by a remote provider? If the DNS is handled by a remote provider, you can add those IP addresses under the "Remote Name Server IPs" tab in:

"WHM Home » IP Functions » Configure Remote Service IPs"

Thank you.
 

toplisek

Well-Known Member
Jan 7, 2010
286
23
68
So, DNS is handled by a remote provider like CloudFlare. Should we add their IP into

IP Functions >Configure Remote Service IPs>Remote Name Server IPs

and not needed switchON/OFF?
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,880
2,268
463
So, DNS is handled by a remote provider like CloudFlare. Should we add their IP into

IP Functions >Configure Remote Service IPs>Remote Name Server IPs

and not needed switchON/OFF?
Yes, that is correct.

Thanks!