hatembadran

Member
Nov 30, 2021
15
0
1
Saudi Arabia
cPanel Access Level
Root Administrator
Log for the AutoSSL run for all users: Tuesday, November 30, 2021 7:19:14 PM GMT+0300 (cPanel (powered by Sectigo))
7:19:14 PM AutoSSL’s configured provider is “cPanel (powered by Sectigo)”.
This AutoSSL provider does not poll for certificate availability immediately after a certificate request submission. Instead, it submits certificate requests then periodically polls the cPanel Store for each requested certificate and installs it after a successful retrieval. The system will record all requests, retrievals, and installations for the current AutoSSL run in this log.
Looking for potential NAT (Network Address Translation) problems …
7:19:14 PM This server does not use NAT.
7:19:14 PM Analyzing 8 users …
7:19:14 PM Analyzing “almhaideb”’s domains …
7:19:14 PM Analyzing “almhaideb.com” (website) …
7:19:14 PM SUCCESS TLS Status: OK
Certificate expiry: 2/2/22, 12:00 AM UTC (63.32 days from now)
7:19:14 PM SUCCESS This user’s SSL coverage is already optimal.
7:19:14 PM Analyzing “drjalal”’s domains …
7:19:14 PM Analyzing “dr-jalal.com” (website) …
7:19:14 PM SUCCESS TLS Status: OK
Certificate expiry: 2/8/22, 12:00 AM UTC (69.32 days from now)
7:19:14 PM SUCCESS This user’s SSL coverage is already optimal.
7:19:14 PM Analyzing “flier4”’s domains …
7:19:14 PM Analyzing “fliershare.com” (website) …
7:19:14 PM SUCCESS TLS Status: OK
Certificate expiry: 2/7/22, 12:00 AM UTC (68.32 days from now)
7:19:14 PM SUCCESS This user’s SSL coverage is already optimal.
7:19:14 PM Analyzing “hatembadran”’s domains …
7:19:14 PM Analyzing “novadental.sa” (website) …
7:19:14 PM ERROR TLS Status: Defective
ERROR Defect: NO_SSL: No SSL certificate is installed.
7:19:15 PM Attempting to ensure the existence of necessary CAA records …
7:19:15 PM No CAA records were created.
7:19:15 PM Verifying 8 domains’ management status …
Verifying “cPanel (powered by Sectigo)”’s authorization on 8 domains via DNS CAA records …
7:19:16 PM “webdisk.novadental.sa” is managed.
“mail.novadental.sa” is managed.
“www.novadental.sa” is managed.
“cpcontacts.novadental.sa” is managed.
“cpcalendars.novadental.sa” is managed.
CA authorized: “novadental.sa”
CA authorized: “mail.novadental.sa”
CA authorized: “www.novadental.sa”
CA authorized: “cpanel.novadental.sa”
CA authorized: “webdisk.novadental.sa”
CA authorized: “webmail.novadental.sa”
CA authorized: “cpcontacts.novadental.sa”
CA authorized: “cpcalendars.novadental.sa”
“cPanel (powered by Sectigo)” is authorized to issue certificates for 8 of this user’s 8 domains.
“webmail.novadental.sa” is managed.
“cpanel.novadental.sa” is managed.
“novadental.sa” is managed.
All of this user’s 8 domains are managed.
7:19:16 PM Performing HTTP DCV (Domain Control Validation) on 8 domains …
7:19:17 PM Local HTTP DCV OK: novadental.sa
Local HTTP DCV OK: www.novadental.sa
Local HTTP DCV OK: mail.novadental.sa
Local HTTP DCV OK: cpanel.novadental.sa
Local HTTP DCV OK: webdisk.novadental.sa
Local HTTP DCV OK: webmail.novadental.sa
Local HTTP DCV OK: cpcontacts.novadental.sa
Local HTTP DCV OK: cpcalendars.novadental.sa
7:19:17 PM No local DNS DCV is necessary.
7:19:17 PM Analyzing “novaal”’s domains …
7:19:17 PM Analyzing “novaalarid.com” (website) …
7:19:17 PM SUCCESS TLS Status: OK
Certificate expiry: 2/2/22, 12:00 AM UTC (63.32 days from now)
7:19:17 PM SUCCESS This user’s SSL coverage is already optimal.
7:19:17 PM Analyzing “novad”’s domains …
7:19:17 PM Analyzing “novadental.com.sa” (website) …
7:19:17 PM ERROR TLS Status: Defective
Certificate expiry: 11/25/22, 9:01 AM UTC (359.7 days from now)
ERROR Defect: OPENSSL_VERIFY: The certificate chain failed OpenSSL’s verification (0:18:DEPTH_ZERO_SELF_SIGNED_CERT).
7:19:17 PM Attempting to ensure the existence of necessary CAA records …
7:19:17 PM No CAA records were created.
7:19:17 PM Verifying 8 domains’ management status …
Verifying “cPanel (powered by Sectigo)”’s authorization on 8 domains via DNS CAA records …
7:19:17 PM “mail.novadental.com.sa” is managed.
“webdisk.novadental.com.sa” is managed.
“cpcontacts.novadental.com.sa” is managed.
“cpcalendars.novadental.com.sa” is managed.
“webmail.novadental.com.sa” is managed.
“cpanel.novadental.com.sa” is managed.
“www.novadental.com.sa” is managed.
“novadental.com.sa” is managed.
All of this user’s 8 domains are managed.
CA authorized: “novadental.com.sa”
CA authorized: “mail.novadental.com.sa”
CA authorized: “www.novadental.com.sa”
CA authorized: “webdisk.novadental.com.sa”
CA authorized: “cpanel.novadental.com.sa”
CA authorized: “webmail.novadental.com.sa”
CA authorized: “cpcontacts.novadental.com.sa”
CA authorized: “cpcalendars.novadental.com.sa”
“cPanel (powered by Sectigo)” is authorized to issue certificates for 8 of this user’s 8 domains.
7:19:17 PM Performing HTTP DCV (Domain Control Validation) on 8 domains …
7:19:18 PM Local HTTP DCV OK: novadental.com.sa
Local HTTP DCV OK: www.novadental.com.sa
Local HTTP DCV OK: mail.novadental.com.sa
Local HTTP DCV OK: cpanel.novadental.com.sa
Local HTTP DCV OK: webdisk.novadental.com.sa
Local HTTP DCV OK: webmail.novadental.com.sa
Local HTTP DCV OK: cpcontacts.novadental.com.sa
Local HTTP DCV OK: cpcalendars.novadental.com.sa
7:19:18 PM No local DNS DCV is necessary.
7:19:18 PM Analyzing “theory2”’s domains …
7:19:18 PM Analyzing “theoryflowers.com” (website) …
7:19:18 PM SUCCESS TLS Status: OK
Certificate expiry: 2/2/22, 12:00 AM UTC (63.32 days from now)
7:19:18 PM SUCCESS This user’s SSL coverage is already optimal.
7:19:18 PM Analyzing “whath”’s domains …
7:19:18 PM Analyzing “api.whatsey.com” (website) …
7:19:18 PM SUCCESS TLS Status: OK
Certificate expiry: 2/2/22, 12:00 AM UTC (63.32 days from now)
7:19:18 PM Analyzing “app.whatsey.com” (website) …
7:19:18 PM SUCCESS TLS Status: OK
Certificate expiry: 2/2/22, 12:00 AM UTC (63.32 days from now)
7:19:18 PM Analyzing “whatsey.com” (website) …
7:19:18 PM SUCCESS TLS Status: OK
Certificate expiry: 2/2/22, 12:00 AM UTC (63.32 days from now)
7:19:18 PM SUCCESS This user’s SSL coverage is already optimal.
7:19:18 PM Processing “hatembadran”’s local DCV results …
7:19:18 PM Analyzing “novadental.sa”’s DCV results …
7:19:18 PM AutoSSL will request a new certificate.
7:19:18 PM The system will attempt to renew the SSL certificate for (novadental.sa: novadental.sa www.novadental.sa mail.novadental.sa webmail.novadental.sa cpanel.novadental.sa webdisk.novadental.sa cpcontacts.novadental.sa cpcalendars.novadental.sa).
7:19:22 PM ERROR AutoSSL failed to request an SSL certificate for “novadental.sa” because of an error: (XID fbhvwu) The cPanel Store returned an error (X::UnlicensedIP) in response to the request “POST ssl/certificate/free”: The remote ip address is not licensed.
The system has completed “hatembadran”’s AutoSSL check.
7:19:22 PM Processing “novad”’s local DCV results …
7:19:22 PM Analyzing “novadental.com.sa”’s DCV results …
7:19:22 PM AutoSSL will request a new certificate.
7:19:22 PM The system will attempt to renew the SSL certificate for (novadental.com.sa: novadental.com.sa www.novadental.com.sa mail.novadental.com.sa webmail.novadental.com.sa cpanel.novadental.com.sa webdisk.novadental.com.sa cpcontacts.novadental.com.sa cpcalendars.novadental.com.sa).
7:19:24 PM ERROR AutoSSL failed to request an SSL certificate for “novadental.com.sa” because of an error: (XID pgmpws) The cPanel Store returned an error (X::UnlicensedIP) in response to the request “POST ssl/certificate/free”: The remote ip address is not licensed.
The system has completed “novad”’s AutoSSL check.
7:19:24 PM The system finished checking 8 users.


i can't finsd solution
 
Last edited by a moderator:

cPanelAnthony

Administrator
Staff member
Oct 18, 2021
1,045
111
118
Houston, TX
cPanel Access Level
Root Administrator
Hello! Which issues are you reporting specifically? From the error output, I see this.

7:19:24 PM ERROR AutoSSL failed to request an SSL certificate for “novadental.com.sa” because of an error: (XID pgmpws) The cPanel Store returned an error (X::UnlicensedIP) in response to the request “POST ssl/certificate/free”: The remote ip address is not licensed.
This implies the IP isn't licensed. Before I removed the IP address from this post, I saw that the license had expired for this IP on November 16th. This might be your issue.