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problem in subdomains

Discussion in 'General Discussion' started by morteza3245, Dec 15, 2016.

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  1. morteza3245

    morteza3245 Well-Known Member

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    Hello
    few of my subdomains not work
    please see this screenshot: [Removed]
    just same orange work fine, others not work, itself is orange...
    corrupted subdomain is: Removed
    fine subdomain is:
    [Removed]

    kindly please tell me how i can help.
    thanks.
     
    #1 morteza3245, Dec 15, 2016
    Last edited by a moderator: Dec 15, 2016
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Could you let us know what happens when attempting to open the subdomain? Can you verify it resolves to the correct IP address from your system?

    Please ensure to not post links to the actual subdomain, and attach any images directly to the thread.

    Thanks!
     
  3. morteza3245

    morteza3245 Well-Known Member

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    my subdomains show me local ip
    but one of them is fine and load correct,
    also i not see any different on them in config
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Could you open a support ticket using the link in my signature so we can take a closer look and see what's happening? You can post the ticket number here and we will update this thread with the outcome.

    Thanks!
     
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