Problem in Update Server Software or other "yum" uses

saqur

Member
Oct 10, 2008
22
0
51
Hi There,

I want to update my server software or system software in WHM. But I gave these errors:
Code:
Failed to download http://httpupdate.cpanel.net/RPM01/centos/5//pure-ftpd-1.0.32-1.tls..rpm.
Failed to download http://httpupdate.cpanel.net/RPM01/centos/5//MySQL-server-5.1.56-0.glibc23..rpm.
Failed to download http://httpupdate.cpanel.net/RPM01/centos/5//bandmin-1.6.1-4_newinit.noarch.rpm.
Failed to download http://httpupdate.cpanel.net/RPM01/centos/5//dovecot-1.2.17-0cp..rpm.
cPanel is not currently configured to use the nsd nameserver. Skipping scripts/nsdup
Installing maildir version of exim
Failed to download http://httpupdate.cpanel.net/RPM01/centos/5//exim-4.69-30_cpanel_maildir..rpm.
There was a problem importing one of the Python modules
required to run yum. The error leading to this problem was:

   libnssutil3.so: cannot open shared object file: No such file or directory

Please install a package which provides this module, or
verify that the module is installed correctly.

It's possible that the above module doesn't match the
current version of Python, which is:
2.4.3 (#1, Sep 21 2011, 20:06:00) 
[GCC 4.1.2 20080704 (Red Hat 4.1.2-51)]

If you cannot solve this problem yourself, please go to 
the yum faq at:
  http://wiki.linux.duke.edu/YumFaq
First problem is about downloading update packages.
Second problem is about yum and python. I tried to do other uses of "yum" bat the same error happened.
Please help me. what I must do?
 

cPanelTristan

Quality Assurance Analyst
Staff member
Oct 2, 2010
7,607
40
248
somewhere over the rainbow
cPanel Access Level
Root Administrator
Does /usr/lib have libnssutil3.so listed or any version of libnssutil in it?

Code:
ls -al /usr/lib/libnssutil*
If not, you will need to find a copy of libnssutil3.so from a working machine or online for the OS version and architecture type you are using.
 

saqur

Member
Oct 10, 2008
22
0
51
Thank you. :) It works.

But my first problem still exist:
First problem is about downloading update packages.
Am I wrong about these packages & this is correct?
 

cPanelTristan

Quality Assurance Analyst
Staff member
Oct 2, 2010
7,607
40
248
somewhere over the rainbow
cPanel Access Level
Root Administrator
Are you running /scripts/upcp --force or what is returning the error message indicated initially?
 

saqur

Member
Oct 10, 2008
22
0
51
When I try to upgrade MySQL version from 4.1.22 to 5.1 (Interactive upgrade) this is what happens:

Code:
[[email protected] ~]# /usr/local/cpanel/scripts/mysqlup --force
Failed to download http://httpupdate.cpanel.net/RPM01/centos/5//MySQL-server-5.1.56-0.glibc23..rpm.
Failed to install mysql51.
I think something is wrong in file address. It should be like this:

Code:
http://httpupdate.cpanel.net/RPM01/centos/5/[B]i386[/B]/MySQL-server-5.1.56-0.glibc23.[B]i386[/B].rpm.
Shouldn't?
 
Last edited:

cPanelTristan

Quality Assurance Analyst
Staff member
Oct 2, 2010
7,607
40
248
somewhere over the rainbow
cPanel Access Level
Root Administrator
Please open up a ticket, since I do not know now that yum is fixed why the files do not download. Any issues that cannot be resolved via the forums or are considered urgent would receive personalized assistance when opening up a free ticket with us for technical support. WHM > Support Center > Conact cPanel or using the link in my signature would be the two ways you could submit a ticket.
 

saqur

Member
Oct 10, 2008
22
0
51
Hi Tristan

I did it yesterday and all issues are solved by cPanel technical support.

Thank you for your helps.