Problem INBOX IMAP with WIndows Live email

HI,
first of all than you for all support you can give me.

The issue if for all our Linux Cpanel Server (OS CLoudlinux)

Problem is just with Windows Live email /IMAP (I tested with WInodows 7 and WIndows 10)

+++++++++++++++++++++++++++
Root folder path = INBOX

Check for new messages in all folders - Yes

Store special folders on IMAP server - Yes

Sent items path - Sent

Drafts path - Drafts

Deleted Items path - Trash

Junk path - Junk
+++++++++++++++++++++++++++



Windows Live Mail downloaded the following folders - and these settings have always worked perfectly with the exception of the Inbox.:

Drafts
Sent
Junk
Trash

But dont downloaded INBOX.



I experimented with the settings and tried deleting the Root folder path. WLMail downloaded the IBOX folder. This time, I was able to receive and send emails but WLMail does not save outgoing emails in the Sent folder. Furthermore, WLMail does not move deleted emails into the Trash folder.



I seem to have 2 choices:

• Enter INBOX as the root folder path - and lose access to Inbox and all incoming messages OR
• Leave the root folder blank - but lose the possibility to save sent messages in the Sent folder and deleted messages in the Trash folder.

Is this a bug of Windows Live Mail? If so, you know if there is the solution to the problem? There is a workaround for cpanel server?

Thnaks again to all community support.

PS: I tryed to serach in the forum for the same issue but no info found... and sorry for my english as well...

 

HI,
thanks to you

In attachment the screenshot. (As i sayed in the post if i delete "INBOX" then i can see the trash and sent :-( )

Thnaks again for support.

Kind Regards,
Alex

 

Sorry... ignore previous screen1 (i digited A in mistake while doing the screenshot), in this atachment correct screen1.jpg
Thnaks again and sorry for my mistake...