Problem installing cpanel in new server

luisdiego

Member
May 15, 2007
13
0
151
Hello,

[20140613.092006] Now removing the RPM
[20140613.092006] Switching to version '11.42.1.18' of updatenow to perform sync.
[20140613.092007] All Needed RPMS are installed.
[20140613.092007] Staging 11.42.1.18 cpanelsync files prior to updating /usr/local/cpanel
[20140613.092007] Staging x3 theme changes
[20140613.092007] Retrieving and staging /cpanelsync/11.42.1.18/x3/.cpanelsync.bz2
[20140613.092007] Using mirror '76.76.26.254' for host 'httpupdate.cpanel.net'.
[20140613.092008] Staging files for x3
[20140613.092008] Retrieving and staging /cpanelsync/11.42.1.18/x3/cgi/FormMail.html.bz2

in this step the installation does not continue, any ideas? Stuck getting FormMail

Thanks
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,910
2,216
363
Hello :)

Do you experience the same result if you try temporarily forcing a specific mirror? For example, you can obtain a list of IP addresses with a command such as:

Code:
host httpupdate.cpanel.net
Then, force the use of one particular IP address with a command such as:

Code:
echo HTTPUPDATE=67.159.2.2 >> /etc/cpsources.conf
If that resolves the issue, then it's likely your server is having trouble communicating with a particular mirror. Note that if you do try this step, ensure you remove /etc/cpsources.conf after the update completes because this is not intended as a permanent solution.

Code:
rm /etc/cpsources.conf
Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,910
2,216
363
Are there any firewall or antivirus applications installed on your system? If not, please feel free to open a support ticket using the link in my signature so we can take a closer look. You can post the ticket number here so we can update this thread with the outcome.

Thank you.