Problem installing cpanel in new server

[luisdiego]

Hello,

[20140613.092006] Now removing the RPM
[20140613.092006] Switching to version '11.42.1.18' of updatenow to perform sync.
[20140613.092007] All Needed RPMS are installed.
[20140613.092007] Staging 11.42.1.18 cpanelsync files prior to updating /usr/local/cpanel
[20140613.092007] Staging x3 theme changes
[20140613.092007] Retrieving and staging /cpanelsync/11.42.1.18/x3/.cpanelsync.bz2
[20140613.092007] Using mirror '76.76.26.254' for host 'httpupdate.cpanel.net'.
[20140613.092008] Staging files for x3
[20140613.092008] Retrieving and staging /cpanelsync/11.42.1.18/x3/cgi/FormMail.html.bz2

in this step the installation does not continue, any ideas? Stuck getting FormMail

Thanks

 

[cPanelMichael]

Hello

Do you experience the same result if you try temporarily forcing a specific mirror? For example, you can obtain a list of IP addresses with a command such as:

host httpupdate.cpanel.net

Then, force the use of one particular IP address with a command such as:

echo HTTPUPDATE=67.159.2.2 >> /etc/cpsources.conf

If that resolves the issue, then it's likely your server is having trouble communicating with a particular mirror. Note that if you do try this step, ensure you remove /etc/cpsources.conf after the update completes because this is not intended as a permanent solution.

rm /etc/cpsources.conf

Thank you.

 

[luisdiego]

Hello,

Thanks for your response, all files in http://MIRROR_IP/cpanelsync/11.42.1.18/x3/cgi/ is possible to download but FormMail not...

wget http://67.159.2.2/cpanelsync/11.42.1.18/x3/cgi/FormMail.html.bz2
--2014-06-13 10:23:02-- http://67.159.2.2/cpanelsync/11.42.1.18/x3/cgi/FormMail.html.bz2
Connecting to 67.159.2.2:80... connected.
HTTP request sent, awaiting response...

Any other idea?

 

[cPanelMichael]

Are there any firewall or antivirus applications installed on your system? If not, please feel free to open a support ticket using the link in my signature so we can take a closer look. You can post the ticket number here so we can update this thread with the outcome.

Thank you.