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Problem installing WHM/Cpanel

Discussion in 'General Discussion' started by HTTPeasy, Sep 21, 2003.

  1. HTTPeasy

    HTTPeasy Registered

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    Hi,
    I am a burst.net client and my server has been down for over 8 hours now. The tech is telling me that their is some problem with the installation script. His words:

    BurstNET: [cPanel ID# 24115]
    BurstNET: this is the ticket ID
    BurstNET: it hangs up in the middle of the installation

    That's all I can get. This server is full and clients are screaming. Can you please contact me or reply to this thread with a resolution or at least more information on why cpanel /whm will not install?

    Thanks,
    Andy Rockwell
    support@viablehost.com

    cPanel.net Support Ticket Number:
     
    #1 HTTPeasy, Sep 21, 2003
    Last edited: Sep 21, 2003
  2. HTTPeasy

    HTTPeasy Registered

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    Issue Resolved

    After 9 hours of downtime we reverted back to the old pending failure hard drive. We will try again when more experienced techs and full staff are in house.

    I'm not sure that this was an actual cpanel issue or a tech issue so this thread can be closed.

    cPanel.net Support Ticket Number:
     
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